The service was awful. I spent three days calling trying to speak with the secretary/treasury and simply no one answered the phone. They only answered once because I was on hold for more than five minutes. Besides being dismissive, they don't do the bare minimum to help the students, and all I needed was information to re-enroll.
Imagine a university with terrible customer service: you call and no one answers. When they finally do, they put you on hold with music and then hang up on you. There's no other way to contact them besides going to the building, but even then, by the time you get there, you end up wasting your trip. A complete lack of respect!
UNIP is terrible, I don't recommend it, especially for distance learning. The campus offers no support whatsoever, their landline and WhatsApp numbers are practically nonexistent, the platform is weak, completely confusing, and even when they do answer, they give incorrect information! Don't fall into this trap!
Terrible service. I went for dental treatment and a professor didn't even properly examine my teeth before quoting a price that was more expensive than private care. The service was awful, arrogant people, truly terrible service. I hated it. They need to improve a lot. Horrible service, terrible college.
Very poor service for students or prospective students! I called several times and they just kept stalling me, avoiding resolving something that is simple and basic. I just wanted to know the discount I got on the exam to start the course.
Because I no longer have this information on the website!!!
Terrible service and the parking spaces aren't adequate for the number of students. What's the point of increasing the number of classrooms to accommodate more students if you don't increase the parking spaces enough? And the lab? It's a joke; you can still see old CRT computers running Windows XP.
The best university in Sorocaba and in Brazil. I am very grateful for everything I learned in my profession, thanks to the excellent faculty. The university has great facilities, accessibility, cutting-edge technology... In short, I only have fond memories of the good old days.
This college has terrible service; they don't provide any assistance to students. I can't get my questions answered because nobody knows anything. The course coordinator doesn't respond to emails, and when I try to speak to him in person, he's never at the college.
Excellent student service? I don't know where to find it! I call just for ONE piece of information and they can't answer without passing the buck to other people, and they don't make things any easier. If you can afford to study at another institution, do it.
I had a dental implant done, and during the most important moments of the process, the professors guided the professional who was in the learning phase.
I have a suggestion: REMOVE GLOBO NETWORK FROM THE PROGRAMMING.
The whole country would thank you.
Terrible college. I had to cancel my enrollment in the Computer Science course on February 22nd due to a lack of available classes, and as of today, March 23rd, they still haven't refunded my enrollment fee or tuition. Stay away from this college.
Everything is expensive and the only building with a decent structure is the one where Medicine is located. The elevator stopped and I almost fainted inside. I don't recommend it. We don't have 5 days of classes, I pay for in-person classes …
TERRIBLE SERVICE, a complete disregard for students, the staff are extremely unprepared, they don't know how to provide simple information, they have no concern for the student, no minimum of empathy, they only want to receive the money and …
UNIP has terrible student support for those enrolled in distance learning programs; there are no professors available to answer questions. Another issue for distance learning students is that there is no final thesis (TCC), but instead they …
The way I'm being treated is unacceptable. The course I'm taking started very late, and we were disadvantaged in some exams. Then a certain professor comes into the classroom and says, "Study all the material I covered." But she only taught …
This college is terrible. If it were possible, I would give it 0 stars. I don't know about the other courses, but this college loves to rip off students, doing everything possible to keep them failing so they can continue paying. During the …
I completed three years at another university, and since I moved to a different city, I requested a review of my curriculum to transfer to UNIP. They were supposed to send me to my fourth year, but they wanted me to repeat the second year. …
Honestly disappointed!!!!!!!!!! Today, February 20th, 2018, my daughter went to her long-awaited college for the first time. She woke up at 4:30 in the morning, got ready, and didn't even have breakfast because there wouldn't be time since …
My deepest gratitude to Professor Valéria Lopes of the Aesthetics and Cosmetology course, who practices her profession with true mastery, love, and dedication. Always committed to offering the best, she goes beyond the classroom, bringing …
I studied and graduated from Unip and had great admiration for it... But last Thursday, the 2nd, I went to the dental triage at Unip... There's no preferential treatment, which is a federal law... I identified myself as... I was ignored... …
Terrible service. I would like to correct my ENEM registration number, which I entered incorrectly, and nothing. I called and nothing, I sent an email and nothing, I spoke via WhatsApp and nothing. I am still trying to communicate with you …
Well, if you're thinking about doing your degree at Unip EAD, I don't recommend it. The classes are bad (for those who like a well-explained class, it will be very difficult because the professors just read the slides), not to mention the …
It's difficult to get assistance; they don't answer the phone, and when they do, they don't know how to answer questions. Internship documents take a long time to be signed, which is why many companies are unwilling to hire Unip students. …
The professors are great, I have no complaints, but I understand that customer service in any institution is crucial. And the customer service at Unip, at least in Sorocaba, is awful; everyone is rude, at least those who handle enrollment …
Do you know a school with many students? Don't expect to get personalized answers on any subject, because nobody is a priority!
It's all pre-written messages; when you need something, you have no value whatsoever, you're just another number!
Terrible! I spent almost two months trying to find out if the course I wanted would even have a class or not, and they just kept stalling me. After a long time, I called and, with very little concern, they said that the class hadn't been …
Today we were at Unip Sorocaba to submit documents for the ProUni waiting list. My God, the attendant seemed completely unwilling to help; we found a line of 24 people waiting, with one room calling out and several attendants sitting and …
Terrible... people who are thinking about enrolling in a university, don't even think about UNIP Sorocaba... terrible service from the coordination... no means of communication work when we need to resolve something... the system doesn't …
I have no complaints about my nursing course; the professors are competent, the facilities are good, although I believe they could update the lab with new materials and mannequins as well. Aside from that, the university has always been …
Unip University in Sorocaba is completely disorganized. The service is terrible. When I started my first semester, I took a test and they said I was awarded a 40% scholarship. Now I'm going into my second semester and they still haven't …
Customer service is terrible. They don't answer the phone, and they don't resolve anything in person. Seriously!!!! We, the students of this university, are the ones who pay your salaries. Show some respect, please. If you don't want to …
I do not recommend the distance learning modality. It has left much to be desired; the classes are recorded, and if you have any questions, there is no support whatsoever. The wait is very long to open a support ticket to try to resolve …
It's simply impossible to get through to the distance learning department. Every time I need information, it's a struggle to get in touch. It's infuriating. I've been trying to talk to someone for two days now, and nobody answers in the …
Honestly, I wouldn't recommend it to anyone! The online classes are very weak, the customer service is very difficult, not to mention the lack of information. However, the most ridiculous thing in my opinion is that the STUDENT HAS TO …
UNIP's service is terrible overall, with bureaucratic processes in many areas. They are not attentive and seem unwilling to resolve any problems. Due to the poor service in some departments and the disorganization in addressing and …
Terrible service in every aspect. Absolutely awful! Extreme incompetence, ineffectiveness, ineptitude, embezzlement, lack of proficiency, lack of qualification, operational incapacity, ineptitude, inability, inefficiency, complete …
Good morning ? ? ? I just called to schedule a screening with the dentist, the receptionist informed me that the students are taking exams and will only return in October. Excellent service, I loved it...God bless you abundantly. …
Good afternoon, I am a patient at UNIP in the orthodontic treatment department. They asked me to complete the paperwork to get the braces... this was a year ago... but they haven't called me yet... they haven't followed up on my …
I just enrolled and I think it's a great college, with good facilities. There's just one problem: the computers in some of the labs are very bad. Given the high tuition fees, the college could definitely invest in better equipment.
I completed my distance learning course and received excellent service; the support was spectacular... tutoring, administration, in-person exams... it was my best choice. If I were to choose a new course, I would choose Unip again.
Terrible teaching, essential subjects are taught online, they don't prepare you for the job market at all! They just make you look ridiculous by showing up at the company after getting an internship and knowing absolutely nothing.
I really like Unip, it's an excellent college, but some things in the infrastructure leave something to be desired, such as classrooms with poor ventilation, a broken elevator, and a lack of trained first aid personnel.
Giving 1 star because there isn't an option for zero!
My experience with this institution was simply disappointing. Just one day before classes started, I received an email saying they didn't have enough students …
The best and most well-structured university in Sorocaba! The library has over 20,000 books. It has 5 restaurants and more than 25,000 students! The classrooms are large and the law course is the best in the region!
Terrible service and it's a shame that a college like Unip doesn't put qualified staff in charge. We call countless times and they don't answer, and when they have the good sense to answer, they hang up on us. …
Terrible service at the administration office. Most of the teachers don't care about the quality of teaching, they don't care if you're actually learning. The aviation teaching method is awful, with little rigor.
WARNING: DO NOT STUDY ADS AT UNIP!!!!!
I'm in my second semester and we don't have professors. They're combining the three classrooms, two from the second semester and one from the first semester, in …
Advantages: Spacious and modern auditorium with air conditioning. Private parking with security patrol. Clean premises.
Disadvantages: The customer service is terrible, the staff are rude and always …
DO NOT TAKE COURSES AT THIS CAMPUS.
Unip, in addition to providing a completely outdated distance learning system where students themselves have to correct incorrect questions and materials, has …
A place that feels like home to me! I love my teachers, who have the gift of treating us as equals, respecting our differences and uniqueness, and understanding our problems and internal conflicts!
This college is all name and price!
Terrible service, total disregard for students, awful online platform, and phones that no one answers. I chose a technologist course to take in the morning …
Good evening. I am writing this brief note to express my indignation at UNIP's disregard for the community.
My sister graduated in Business Administration last year (2019) after 5 years of …
Terrible! I spend all day trying to call to resolve a problem and they don't answer! They don't provide more accessible means of communication! Simply awful! Zero empathy for the students!!!!
Beautiful location with ample open space, a college the size of Sorocaba. However, its downside is its distance from major urban centers, making it difficult for students to access education.
I had been to UNIP before, but today was a very different experience and I was very happy because they let me park on the university premises without restrictions, which was great for me.
I don't recommend it, it's very bad... when you want to ask a question... NO ONE knows anything. Especially about the nursing coordinator... starting there. I DO NOT recommend it!!!!!!
Just one thought: they let go of one of the best teachers, OTAVIO, who only had praise for them... regrettable. I hope they don't lose the quality of their teaching. Good luck.
Terrible motorcycle parking. Despite having plenty of space, it's a dirt track with gravel, which can make maneuvering dangerous, especially for larger and heavier motorcycles.
The teachers are great, but the administration treats the students with very little regard. You get a number and wait hours to be seen, not to mention the staff are rude.
The academic aspect is great, however, if a student has any problems and needs administrative assistance, they will need a lot of patience. Misinformation is widespread!
Terrible phone service, but after many days of calling they finally answered!! Not much room for negotiation during this pandemic!!!! Result for this administration (0).
I'm here to complain about the dismissal of long-time and very good professors...
They dismissed one of the best professors and mentors in architecture, Mozart. I …
Professional and personal satisfaction! A place where I've made many friends and learn something new every day! Plus, I can count on dental care and physiotherapy!
Rude, impolite staff, they answer the phone reluctantly, and the wait time is terrible! If they don't want to work, they should give their jobs to other people...
A place with excellent professionals.
I do physiotherapy, and I am grateful to God for having such capable people who can help us improve our quality of life. …
Exorbitant tuition fees, classrooms with 60 students and only 2 fans, tiny plastic chairs with no comfort whatsoever, and terrible, rushed service at the office.
It's all just propaganda... teachers do what they can and want, there are no rules for them in the classroom... they only care about quantity and not quality.
A university of excellent quality, most UNIP graduates are well employed, and this sums up the quality of the entire faculty and staff of this institution.
A place where I had an experience I will never forget, my son Marco Aurélio's graduation!!! A very well-organized place and space, congratulations UNIP!!!
I wanted to express my dissatisfaction with UNIP University.
Before enrollment, they contact us offering scholarships and various great opportunities. …
Terrible teaching in the law course; the online exams have different content from the material taught online, and the ombudsman does nothing about it...
Excellent college in the city of Sorocaba. Large campus, well-planned buildings, with parking and many options for undergraduate and graduate courses.
Unfortunately, the college did not meet any of my expectations!
They changed the tuition fees in the middle of a PANDEMIC, making it even harder …
I went to take a competitive exam on the weekend (Sunday), easy access, parking, good layout, well-ventilated rooms without air conditioning (May).
Horrible and disorganized, nobody answers me and they are extremely careless with the students, if you can, never study at this awful place!!!!!!
The online learning platform is confusing, it crashes all the time, the administration doesn't seem interested in the student... it's a mess.
Does no one answer the phone at this place??? I need information about a course I want to take...
Please, can someone answer this phone???
Excellent university, spacious classrooms and qualified professors, excellent service at the administration office. Highly recommended.
The best teachers I've ever had.
The cafeteria with microwaves for students helped me a lot when I had dinner at UNIP after work. …
I began my higher education studies; God and our Lord Jesus Christ willing, my children and grandchildren will have her by guidance.
Overall, I liked it!!! It was good, calm, but very busy because of the Banco do Brasil public service exam on September 26, 2021.
Seriously, don't go to college at this place! The service at the registrar's office is terrible and they never answer the phone.
Excellent service, the girls in the freshman room helped me register and were very attentive, assisting me with my questions.
Great professors, great college, nothing to complain about, the only negative point would be the fact that I live far away.
There are good professors, however, the administration and secretarial services are the worst I've ever seen at a college.
The campus is a good size, has free parking, qualified teachers and staff, and a diverse range of students and courses.
An excellent university with unparalleled service and rectors committed to the academic development of its graduates...
Excellent university, well located, good professors; thanks to it I am a Technologist in Management Processes.
Terrible, awful service! And they're overcharging students during the pandemic, charging absurd prices.
A very cool place, with plenty of shade, not very busy, has a good view, and is not a very noisy area.
I deliver laboratory products. Receiving: Gabriel and Willian. Manager: Luciano, a fantastic person.
They need to improve student support. Otherwise, everything is fine. Excellent courses and teachers.
Dear Sir/Madam,
We are writing to formally complain about the professional conduct of the …
Great college, I studied there!
Only the administration often leaves something to be desired!
I was a model for my daughter's postgraduate graduation ceremony, a very pleasant morning!!!!
Good professors,
Good teaching quality
Weak administration and student support …
Dear diary, I can't stand doing AVA/APS/ED anymore. Everything else is fine.
It was excellent! I'm very satisfied with the results of my research.
Terrible service at the reception desk by the attendant Laisla!
An excellent university. I know many people who studied there.
Free access area with parking and cafeteria.
Pool facilities.
Excellent university. We attended the Accounting Convention.
I graduated in 2015. Good times. Good facilities.
A college that doesn't care about its students.
Excellent service, great professionals.
Super legal!
Razoalvel
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