I think it's ridiculous that you have a number that doesn't offer the option to speak to an operator, and you sent a payment slip to my account even though I didn't agree to anything with you. This is robbery because the woman who assisted me spoke without any commitment, and then I see this and I can't even get in touch with you...
If you want to pay for an in-person college and only have online classes, this is the right place. That's right, you pay a lot for an in-person college and have online classes. Besides that, the online exams don't have a great server and crash all the time. The professors are great, but the institution is terrible.
Terrible is an understatement for this institution. They have no commitment to the student, they don't answer the phone, and they're incredibly disorganized. They really have no interest in helping you. Just taking the entrance exam is a hassle. The course fee is one thing, but the bill is another... God forbid!
Terrible college, decaying infrastructure, dirty bathrooms, and a lack of water on a campus of this size. At the secretary's office, we have to wait an hour to be seen. What saves it are a few excellent professors, but when the classrooms are overcrowded, which is what happens, it doesn't make much difference.
Excellent institution!!! Modern procedures!! User-friendly applications! Incredible professors! I'm in my final year of Civil Engineering and will graduate in July 2025. Yes, there are some problems or aspects that could be improved! However, it is one of the leading private educational institutions in Brazil!
Don't fall for it, I enrolled in an online postgraduate course and it only caused me stress. The professors don't answer questions, they give you a test that's almost impossible to access, and then they block access to the classes. Not to mention charging you for a payment before it's due. Total regret.
This institution is extremely disorganized, particularly regarding postgraduate studies. The professors are good, but the infrastructure is terrible. The administrative office is inaccessible by phone, as they never answer. I had a terrible experience choosing Estácio for my postgraduate studies.
I want to speak with the coordinator. My knowledge tests haven't appeared for two days. Estácio standard. If I wanted to take the assessment, I wouldn't be able to. Where are you, Vilma Gerardi and the tutors Carla Tatiana Vieira dos Anjos (physiology) and Suzane da Silva Barros (pathology)?
Don't fall for the discount illusion. They'll rob you!
I suspended my enrollment because they suddenly increased it by 100 reais, and now they've put me on Serasa (a Brazilian credit bureau) because you have to pay a debt when you suspend your enrollment, which you're never informed about.
The only good thing is the professors, because the student service and support are terrible, both from the institution and my coordinator. I'm dropping out of college due to lack of information and poorly explained things that I now have to pay for, and I'm going to sue the college.
My daughter didn't pay the registration fee and she's not even attending classes there, and now I've received a bill saying she's in debt to the college. I need to know if anyone has the phone number for this institution; please give me a number where someone actually answers.
Adequate facilities, excellent amphitheater, good classrooms, but with many problems with the computers, there are many problems with the curricula, the turnstiles were only installed for decoration, they never worked, anyone can come and go as they please whenever they want!
Terrible college, they set a trap in the first semester with tuition discounts, then from the second semester onwards the tuition doubles or even triples. They hold online classes with 1 professor and over 300 students to dilute the cost, using the pandemic as an excuse!!
Very bad, the advertised prices are all misleading, they increase every month, the schedule is totally disorganized, the teachers are absent without notice, the content is weak, the learning curve is low, and it doesn't effectively prepare students for the job market.
Terrible university, very disorganized, the administration is awful, they don't provide proper student support, total disdain for those who keep the entire structure running. If you have another option, don't go to this college, you'll be wasting your time and money.
This institution is garbage. It's had problems since I enrolled, and when I tell them that nobody answers, they get cynical replies that they answer all the phones. It's IMPOSSIBLE to contact anyone; it's even impossible to drop out to go to a decent university.
Terrible!!! The worst decision of my life was starting to study at this university. Vague content, HORRIBLE video lecture quality, everything pixelated. In short, don't get into this mess, even with a scholarship, the "cheap" option ends up being expensive.
I suspended my course before the payment due date, and when I suspended it, they told me it would be free of charge, but now they are charging me monthly fees.
I do not recommend this college to anyone. HORRIBLE CUSTOMER SERVICE.
NO ONE ANSWERS THE PHONE.
Terrible! Teachers and staff don't care about answering questions, they change teachers, you pay for in-person classes but end up taking several subjects online because teachers are absent whenever they feel like it. I don't recommend this to anyone!!!!!
Terrible... you can't talk to anyone who can solve anything... they just pass you from one person to another in Ribeirão... I did my degree in Jundiaí and I have an outstanding internship, and every semester I have to re-enroll and it comes …
I enrolled in the Postgraduate program in Ribeirão Preto, but I can't get the payment slip, and I can't get through to them on any phone number. The only number I can reach is the toll-free number, where they charge me a higher monthly fee. …
Never do a postgraduate course at Estácio! It's a headache from beginning to end. They offer a payment plan, and when you enroll, you're surprised by charges for tuition fees prior to enrollment. Estácio claims this is in the contract, but …
The Psychology course at Estácio, especially the evening program, is extremely frustrating. Despite some structure, there's an excess of online classes, including fundamental approaches like Psychoanalysis. There's an inadequate offering of …
I'm a student of the former UNISEB, which is now Estácio. I would give 5 stars to UNISEB and its highly qualified professors in all courses. But since Estácio Administration comes from Rio de Janeiro, I would give it negative stars if such …
A well-known college whose objective is profit offers low prices but zero infrastructure and teaching, providing only the bare minimum. The Ribeirão Preto branch bought Uniseb and started firing former Uniseb employees, trying to hire them …
The administration is terrible. I went 3 times to try to transfer to an online course. Each time they gave me different information and in the end I had to hear that I had misunderstood what they had told me (this with all the documentation …
I love the website's structure, but the documentation issue leaves much to be desired. I URGENTLY need a simple statement containing the values ??of my semester tuition fees, information that should be included in the semester contract, but …
The college is a complete mess, the course coordinator doesn't attend to the students, theoretically classes started 3 weeks ago and the professor changes every week. In customer service, both by phone and in person, nobody solves anything, …
I'm in my tenth semester of law school and here's my (non-)recommendation. The SIA system is constantly offline, tuition increases all the time, I've been in the SIA system since February and they still haven't resolved it, sometimes there …
This college is completely unprepared; students can't graduate because they don't offer the courses, there's no WhatsApp number for contacting the campus, you have to go in person, they don't authorize the necessary documentation, only the …
Lately I've only had problems at this college, but not with the professors, who are very good by the way, but rather when it comes to resolving administrative issues. It's September 5th, and I have an exam on the 10th, and so far my portal …
Very bad. There used to be a UNISEB University with a considerable and good teaching platform. Today I realize that its interests are strictly commercial. Very weak teaching. I summarize the high unemployment today as a result of education …
Absolute chaos and a great lack of respect for the graduating student. I finished the course in June 2020, today is November 16th, and I still don't even have my Graduation Ceremony Certificate. There is no service that has the autonomy to …
Horrible, terrible requirements, they charge me for a paid monthly fee just to update the system for one month. I wouldn't recommend it to anyone because of the anger you feel there. The professors are great, but they haven't reduced their …
With the registration completed on the website, all that's left is to clear up a doubt at the Ribeirão campus to make the enrollment payment... but nobody answers. Terrible service, I'm already discouraged and will probably wait until the …
If I had known it would turn out like this, I never would have chosen Estácio!!!! There aren't enough professors for all the subjects in all the courses. Last year they tried to implement an online thesis system, believe it or not!!!! The …
Take technical or well-regarded courses on digital platforms, otherwise you're guaranteed to get frustrated. I'm a former student, the vast majority of classes were online, the final project was presented via Teams... even though my course …
Terrible college. When you have a problem, nobody can help you; you have to keep calling a toll-free number that's always busy. They constantly change professors mid-semester. I don't recommend it. Let's evaluate and shut them down here so …
Terrible institution, from the structure to the coordination. I graduated in biomedicine, and in my final year, when the whole class was counting on the university internship, the coordinator simply said that it would no longer be possible …
If you are a freshman or a returning student thinking about starting a degree at Estácio, give up! It's not a serious institution, but a deceitful one with no qualifications whatsoever, from managers to employees. They only want to sell, …
It's impossible to resolve any problem: I filed a complaint on the portal on February 26th and still haven't received a response. I've tried calling and... like all the other posts: NO ONE ANSWERS! All they know how to do is send bills! I …
Last semester I took 6 subjects, in which I had not achieved the necessary grade in previous semesters. At the beginning of the semester, I received a message from the Coordination informing me that the subjects would only be graded based …
I graduated this year with a degree in Architecture, but I don't recommend the institution. The professors and course coordinators are excellent, I have nothing to complain about. However, the institution itself is bad, the system is bad, …
For months, Estácio sent me emails with an enrollment fee of 49.90 + the 3 monthly payments at that value... the course is 150.00 and would then go up to 170.00. After I paid and enrolled, a few days later I received an email saying that …
I can't even get through on the phone to ask a question about the letter needed for the practical component of the curriculum. They even had the audacity to jokingly reply on WhatsApp that failing the PC component would land you in jail. …
Unfortunately, trying to call and resolve anything over the phone is impossible! They never answer, and there are several phone numbers. For those who live in another city, it's complicated having to go to the university, perhaps just to …
I submitted the transfer documentation for analysis in December 2018 and to this day I have received no response.... The in-person service was awful (they attended to me standing up and walking towards the exit. PS: normal service hours) …
This is awful. I enrolled in a psychology course, didn't even start, cancelled, and now they're charging me almost R$7,000.00 even though I called customer service that day and they hadn't even started yet. I opened a case to request the …
My wife enrolled at the Lafaiete campus on November 26, 2015, and was informed that she would only have to pay the first installment in February 2016. However, even after being informed that there was an outstanding payment, we have been …
Terrible service. For a large institution like this to not even answer the phone. You go to the college and the people in the administration are all chatting while the students wait to be served. You have to wait for them to decide when …
I requested assistance and waited for 10 minutes trying to get through to someone. When I finally got through, the information center had no information. I asked for the phone number for the Ribeirão Preto unit, and they didn't have it …
I have never seen such disorganization regarding billing. My daughter, two days after the start of the course, went to cancel her enrollment because she discovered that two days would be online classes (absurd!), and they only said that …
The administrative office is ridiculous, to say the least; there are never enough staff, you always have to wait at least an hour or two to try to resolve your problem, and they never answer the phone. The only saving grace is the teachers.
Please, I need to pay my January 2019 tuition, but the payment slip isn't registered and I can't get through on any phone to resolve the issue. Interest is accruing due to late payment, but it's not my fault, as I've been exhausted from …
People complain too much; they don't understand that Estácio has already arrived in Ribeirão Preto very big. I'm an enrolled student and they gave me a big discount because it's my second degree. They have a very good structure, quite …
Don't enroll in this fake college. I signed up even though I'm not a student. They issue payment slips that don't match the agreed-upon amount. I've tried calling the campus to resolve my problem, but nobody answers. They're terrible. I …
It's simply not a college; it's more like a circus where the students are the clowns. None of the phone lines, whether for the outsourced billing companies or the college itself, work. The WhatsApp service doesn't work, and the customer …
This institution lacks commitment. My wife completed a postgraduate course there, and for almost two years she has been struggling to receive her diploma, and nothing has happened. They haven't even responded to the consumer protection …
It's a mess, the phones at the Ribeirão Preto unit aren't being answered. I called the main office several times and they can't solve the problem. My son took the entrance exam on Saturday and is still waiting for his grade... he even …
I just want my diploma. The institution simply deactivated my user account after completing the course, even though I paid all my tuition fees on time, and now I can't print my diploma. They're only giving me the option of requesting a …
Without a doubt, this is the worst university in Ribeirão Preto. Look for other universities and don't waste your time in a place like this. Estácio only cares about profits and doesn't care about its students; the administration is …
The phone service is very complicated, and it got worse after the Estácio campus changed; the website is constantly down. I enrolled in a postgraduate course, first they lost my documents, but when I went to return them to the campus …
I was thinking of enrolling in the university for the second semester of 2020, they were advertising a 60% discount on tuition for the entire course. I called to check the terms and conditions of the promotion and was told to take the …
I don't recommend Estácio to anyone. I've been studying there for 4 years and they just keep adding subjects. It becomes tiring and takes a long time, so I've already dropped out. I'm going to another university that's actually worth …
This institution—we can't even call it a college so as not to demean colleges—Estácio charges extra tuition, hides subjects so that students have to pay for another semester to take 1 or 2 subjects, and pay for an entire semester …
Estácio's customer service leaves much to be desired. It's impossible to get clear information; each department passes the buck, the phones don't work, and the digital channels only create more confusion. It's impossible to trust an …
UNISEB college used to be very good, with excellent professors and coordinators, but after the change in management, becoming ESTÁCIO, it became disorganized and laid off some teachers... I hope it can get back to its former structure.
If I could, I'd give it 0 stars! Terrible institution! I need an answer to my internship application, the deadline for the answer was today and nothing!
I depend on the internship to pay for college and even then they don't help the …
Disappointed with the institution even before taking the entrance exam!
My brother traveled 280 km to take the entrance exam at this institution, and upon arrival, he was informed that the exam had been canceled and THEY SIMPLY DID …
Tomorrow the second assessments begin, and today is a holiday. I'm studying for the exams, but one of my study methods, the SIA system, is giving me errors, as has been happening frequently. Using the university's system has been …
The teachers are absent more often than they teach, and many who do teach don't even care! Rudeness and lack of education... The least they could do was their job, and they don't even do that!!! Disappointment! I do not recommend it!
I took a Human Resources course online, and the school is terrible. There's no support, nobody knows anything, and when they do, it's not accurate! It used to be a reputable institution, but I wouldn't recommend it to anyone. The …
Terrible administration. Invoices are issued but courses are not offered. My wife is enrolled and we are disappointed!! Incorrect information... even the staff who are there to help the student don't know how to resolve the issues.
Terrible in every possible way. I changed my major from Business Administration to Marketing, and for a week now they haven't been able to add any subjects to my coursework; they can't resolve anything. Run away from this college!
Imagine a terrible university. This one is way below terrible; service takes a week for something simple, and that's if they don't just ignore you.
The service offered is shameful; they treat students any old way, very shameful!
Unfortunately, they offer degrees on their website that don't exist at the university. You can even pay for enrollment on the site for a course that doesn't exist. If the website is like this, imagine what it's like in person.
If you're thinking about enrolling in this college, run away!
The administration is terrible. They don't answer any phones, even when we call on different days and at different times, they don't respond to emails, the …
I've been trying to finalize my enrollment for 4 days, I send messages and they don't respond, I call and they don't answer. The course price is tempting, but the student support leaves much to be desired. …
The free dental care they offer is exemplary; my mother received excellent care and they are addressing all her oral health issues. The service is free and high-quality; we highly recommend them! ????? …
Excellent college, I did my postgraduate studies there, the content is good, the subjects are great, the only thing that disappointed me was that I couldn't get in touch with my professors or coordinators.
After almost three years of the course, I can conclude that my education during this period was marked by many sleepless nights, accumulated assignments, weeks of exams, and a turbulent personal life. …
Okay, let's start with the enrollment. I preferred in-person enrollment so they could answer all my questions. When it comes to selling, they're in such a rush to meet their quota, it's unbelievable. …
Honestly… if you're not rich, an heir, or a daddy's boy, don't fall for Estácio's discount illusion!!!! It harms the student, and I have several accounts of people who experienced the same thing. …
Lack of communication, zero problem-solving capabilities, a lack of respect for the student, and no support.
It's disrespectful to include subjects without communicating with the student …
I completed a semester of pedagogy at Estácio in 2022.
When I enrolled at the time, it was 100% in-person, but incredibly, I only had two in-person classes and the rest was all online. …
Terrible as always...
Customer service always presents difficulties in resolving issues; we were left without a physical book in one module, even though it's our right according to …
I need to get in touch with the Ribeirania Unit regarding postgraduate studies.
I would like to reopen my course, but since it's been a few years, I need to know if I can still do it.
Don't fall for it! She doesn't even comply with court orders! She prefers to hire an extremely expensive law firm to harass the student rather than help the student! #estaciotoufora
Former COC and Uniseb facilities, acquired in 2013 by Estácio.
Images taken from Maurílio Biagi Avenue.
Located at 980 Abrahão Issa Hallack Street, Ribeirânia. …
I understand the reason for the comments and I will definitely leave this institution.
Terrible at resolving things for us to enroll. They are good at requesting …
Terrible in every way, I can't get through on WhatsApp, they don't answer calls!!!!! I've been trying to contact Estácio for almost a week and nothing. IMPROVE!!!!
I wouldn't recommend this school to anyone. If you want a headache, contact them.
They put me on Serasa (a Brazilian credit bureau) before I even finalized my …
The worst option in Ribeirão Preto. Terrible service and impossible to communicate with. The only efficiency observed is in cases of late monthly payments.
I'm receiving fraudulent charges, even though I've paid my bills. They're sending me to SERASA (a Brazilian credit bureau) without any prior notification.
Terrible service; it's impossible to contact them except in person, and to be seen in person requires a minimum 2-hour wait in line. …
Terrible university, rude professors, and administrative staff with absolutely no courtesy. And there's still no one to complain.
Yes, I confess, I'm IN LOVE with this place!
Computer labs and Human Anatomy labs are available all day for use, with tutors …
Terrible institution!
Terrible professionals!
I had a problem with my internship, which was denied due to missing data in a …
This institution is terrible, don't enroll. They don't provide information, and if you drop out, you'll still be in debt.
I am a professor.
The phone number for the secretariat for academic issues for on-campus students …
Same comment as most people here can see. TERRIBLE SERVICE, when you can even get service at all. …
Good evening!
I am a former student of Uniseb COC RR, where the campus was located at Estácio …
Unfortunately, I am a student at Estácio and I am sharing my extensive experience here: …
The administrative department never answers the phone, nobody ever solves things. …
Terrible college! You can never talk to anyone and there's nowhere to get help.
Dishonest, unscrupulous college!
They invent a debt for you AFTER 12 YEARS. …
Terrible. The internship sector isn't even fit for garbage disposal.
Quiet place. Ideal for living in this neighborhood.
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