The remote service is awful! They do everything they can to only provide service via WhatsApp, and that automated system doesn't work and doesn't solve anything! And another thing, that sign that says "Welcome" is a disgrace to the institution, a lack of respect for language teachers and everyone who appreciates true Portuguese!
UNISUL contributes to making Southern Santa Catarina a graveyard for education. In recent years, they've fired the best teachers, and the "pay, enter, and pass" mentality has become blatant. If this institution closes its doors, perhaps people in the region will start studying harder to get into a public university.
I'm trying to contact the university and I can't find any way to communicate...
Ten years ago I canceled my enrollment and now they've blocked my bank accounts for collections... and I can't get in touch with anyone to resolve this mess. After 10 years of being bothered. I wouldn't recommend it to anyone.
The service is terrible. I've been waiting for over 4 hours for assistance via WhatsApp, I called 2 different numbers, nobody answers and there's no phone number I can call. The number they have to call says I can only contact them via WhatsApp. One star is still too much for this institution. ? …
I've always had a strong emotional connection with Unisul. Firstly, because it's where I completed my undergraduate studies and obtained my master's degree, but more than that, it was the place where I experienced daily happiness and was able to take advantage of countless academic opportunities.
What is that WhatsApp chatbot from "Ecossistema Anima"? It's outrageous. It's the most indecent customer service I've ever seen in my life, anywhere in the world. These guys should have their licenses revoked for consumer indecency. What horrendous service. Disgusting.
I am trying to contact the University through various channels, as I am a former student and need to ask a question. Unfortunately, no one is responding to my attempts to contact them. I am thinking of going back in time and sending a "registered letter".
Paulo
Want to be bothered from enrollment to certificate issuance? Go to Unisul.
Errors in most issued documents, broken links, last-minute schedule changes, delays in resolving even the simplest problems... that sums up Unisul. It doesn't even deserve half a star.
Don't go into that dump; it can be called anything but an educational institution. The only thing they teach is the incompetence of the Anima group, who don't know how to manage a university. When it was Unisul it was bad, but apparently it can get worse.
Contacting Unisul by phone is a joke. Nobody answers, and when they do, they give you a WhatsApp number, which is useless. Unisul used to be a university, but nowadays it leaves much to be desired.
Terrible telephone contact with former students.
Okay, so: when I wanted to enroll in my dream course, they responded immediately and did everything perfectly. The first semester was incredible! Then came the second: I have one in-person (practical) class per week, of which I only had two …
I, Janeth da Cunha Magenis, graduated from UNISUL in 1991 with a degree in Nursing. Thanks to an educational loan I received, my entire tuition was paid for. My parents couldn't afford it. Today I am fulfilled in this profession and I would …
It's been a sad day since it was sold. The platform is the worst I've ever seen, with errors that are never corrected. Customer service has deteriorated significantly since the beginning of 2022. To re-enroll via WhatsApp, they respond in 1 …
Do not study at this university. I've been enrolled since 2019, and since they switched to online learning, it's become impossible to resolve any issues. I paid for an entire in-person MBA. They discontinued the in-person course, leaving it …
For you, who are planning to enroll in your dream course and have heard great offers of tuition discounts for admission to Unisul. You who achieved a high enough score on the ENEM exam to apply for the PROUNI/FIES scholarship and start your …
Simply the worst university in Santa Catarina, they have absolutely no consideration for the student, the teaching system is ridiculous, everything is designed to make the student look like a fool, the tuition is absurd and every month you …
After being acquired by Ânima, it was nothing but neglect. If I could choose, I would never attend Unisul, given the contempt they show for students and professors. We had two months of vacation, only to return and not have classes because …
My son has been trying to enroll for 2025 since it started and still hasn't been able to. There's no phone number to call to resolve this, and the WhatsApp service takes a long time to respond, and when they do, they don't resolve anything.
Unfortunately, the University doesn't value its people. My daughter had enrolled, but requested cancellation of her enrollment at the beginning of December, which was only approved this week. However, they generated a tuition bill that is …
Terrible. I'm doing a postgraduate course through Unisul Virtual and the bureaucratic part and contact with the institution is simply awful. There's no phone number to call, everything is done via WhatsApp, which makes it difficult to get …
I am a former student of UNISUL. Now, I need a document to enroll in a postgraduate course, with a deadline, and UNISUL hasn't even completed my phone call. I requested a course completion certificate through the ULIFE portal, which has a …
Extremely disorganized, the customer service channels are a mess. Any question you have takes hours to get answered. I needed to request some documents and even though I said it was urgent, it took almost a month for them to deliver them. …
Honestly? The worst experience of my life, the worst institution I've ever had the displeasure of attending. If I had known everything I was going to go through with you, with NO ONE HELPING ME, NO ONE SOLVING ANYTHING, I would never have …
It's extremely difficult to speak with anyone from the institution, whether by phone or WhatsApp. I'm interested in becoming a student, but all this bureaucracy has made me reconsider. How is it possible not to be able to speak with the …
Unisul used to be a good university, the one my father attended in the 90s. Nowadays it's a complete mess, treating students, those who pay, and those who attend. I started my Law degree in 2022, and in the first semester, I already had …
I would like to register my complaint about the TERRIBLE service via WhatsApp. The attendant, Ashley, probably doesn't want to work, so instead of providing qualified service, she sends automated messages. If I didn't have a question, I …
Unisul is more than just a place of learning—it's a life-changing center. Modern facilities, highly qualified and committed professors, and a welcoming environment that fosters personal, academic, and professional growth. Studying here …
Unfortunately, Unisul leaves much to be desired; it has no respect for its students and, I believe, for anyone seeking information regarding the university, enrollment, and general customer service. I was a student at Unisul Virtual, I …
I'm a graduating student and I wouldn't recommend it to anyone! Ever since the Ânima group took over this institution, Unisul has become a complete mess and an example of the worst. They've lost data from the system, there's no student …
One of the worst things a human being can do to themselves is enroll in this university. Some professors are really good, but the university strives to be the worst possible. To be a 1-star university, Unisul has to improve a lot; I've …
Unisul, after being acquired by the Anima group, experienced a sharp decline in the quality of education. The Anima group is managing the university based on maximum profit and low quality. This semester they replaced all the desks and …
Always managing to outdo themselves in the stalling department! I'm a nursing student, and I only had one subject left to take this entire semester. They told me to go to Saiac to sort it out! I went to Saiac on Monday (February 27th), …
Feeling disrespected and under unbearable stress, I'm completely disappointed with Unisul. Their customer service channels don't work, there's no secretary, and no one to turn to if you have a problem. They charge exorbitant prices for …
I'm giving it 4 stars because I don't know how the university itself works; I'll only be evaluating the venue because my experience at an event held at Unisul was VERY good. It was wonderful, actually. The place is beautiful and very …
The worst place I've ever had the misfortune to enroll. Tuition fees simply double without any prior notice, in the middle of the semester, to pressure students into not dropping out. And you can't resolve anything because there's no …
It's not even worth 1 star. Zero! Total disregard. TERRIBLE service! It's lamentable what Unisul has become. I'm a student and it's a disgrace, fees are charged improperly, there's no service whatsoever, you can't talk to anyone!
If you have the option to run away from this university, run away!!!
Horrible, terrible service, terrible support, if you have a problem they pass you from one department to another until you give up trying to solve it because …
I've already completed an on-campus degree at one institution and a distance learning degree at Unisul, which was better because there we received well-produced materials and professors who truly understood the subject matter.
Extremely dissatisfied! When I enrolled, I paid a specific amount for an in-person course, but the university simply changed the course to an online format without consulting the students or offering alternative options. …
Terrible university! Every semester starts stressful, and it can last the entire semester! Absurdly expensive! Classes aren't 100% in person. They don't know how to provide information and contradict themselves constantly.
Worst educational experience I've ever had. The institution has absolutely no concern for transparency. They constantly complain about the crisis but make no effort to change anything. Static, inefficient, and outdated.
The customer service is terrible... nobody answers the phone or replies to emails, plus the system is telling me I dropped out of the course I graduated from in 2014... don't enroll, you'll regret it... just like I did.
Worst University in the Region! Don't Enroll at Unisul!
In 2017/1 I started the Veterinary Medicine course, for which I had received a full scholarship. After a while, they started charging me, which I found strange. …
For a private place, I was disappointed to see the neglect in the classroom, dirty and moldy... it could have been cleaned much better... Not even the tables where the competition was already planned were clean.
I found out I'm being sued by this university, which I've never had any contact with and never even set foot in!!! I tried contacting them by landline, but it's temporarily out of service. Absurd!! ??????? …
I passed the entrance exam on the second call, but they didn't send any messages or emails, so I sent a message to see what might have happened. They said to wait, that it would arrive soon, but nothing!
I can't even get through on the phone, WhatsApp is a joke, they don't answer questions, and the landline doesn't work. It must be awful, right?! How can you go to college in a place like that?! Absurd!
They just deleted all the emails of Dehon and Unisul alumni. In other words: if you studied at this institution, erase it from your life, because it has already erased you. That's the message.
I can't get through to a human being. The machine can't answer all my questions about scholarships. The system keeps looping. The machine will never replace human assistance. Very frustrating.
The physiotherapy course at Unisul maintains a public service clinic with a staff of supervised students, providing a valuable service to the community, free of charge and with high quality.
Unisul is an excellent university. The PPGCL, which is the postgraduate program in Language Sciences, is fantastic, has renowned professors, and provides us with a high-quality education.
This college is a joke! Terrible service; they treat you wonderfully when selling courses, but when it comes to resolving problems, they send you to a toll-free number that NEVER answers!
How do I cancel my enrollment? I can't access the portal. I can't get any support via email or WhatsApp. Terrible service. Please contact me, I want to cancel my enrollment. I'm so angry.
I completed my accounting degree online. I took the CFC exam and passed on my first attempt. In other words, I achieved the result I wanted. Excellent school. It depends on the student.
Dear Sir/Madam,
I am writing once again to express my profound dissatisfaction with UNISUL/Grupo Ânima regarding the serious irregularity in the ONLINE postgraduate course in …
The ad should include other contact numbers besides the toll-free number. If the goal is not to accept calls from mobile devices, it should not be listed as the only option. …
I am a student from 2017 and today, in June 2022, I needed a document and with great difficulty I managed to get a WhatsApp number for distance learning students (11)3298-7730
Unisul is going through a management transition, and I believe that what was already good will become infinitely better! Grupo Anima has arrived to innovate in every way!
Terrible institution, I dedicated many years of my life to it only to be driven out by those with less potential but more power. The dirtiest university I've ever known.
People. Don't enroll at UNISUL.
I did my undergraduate studies here, it was a MESS.
Now with the change in management I thought it would be better. …
Good university. Accessible in its administrative sectors. Good professors, as far as possible. Good integration and use of technological resources.
Customer service via internet and mobile phone does NOT RESPOND, and in addition to the exorbitant monthly fees, I wouldn't recommend it to anyone.
Imagine things getting worse...until the bottom has no bottom.
I'm transferring from Unisul Tubarão. I'm going to finish my medical degree in …
I'm studying Aeronautical Sciences. Good course, good teacher-student relationship. It's worthwhile. And it all depends on the student...
Terrible institution, even worse after the acquisition by Anima. Before enrolling, it's worth doing thorough research to avoid headaches.
They don't respond on WhatsApp. The phone doesn't answer. What's the point then? I haven't had any luck contacting them via email either.
I loved it! The city is wonderful, the university staff are welcoming, and the event was great. Congratulations to the Unisul team! ? …
I'm in the process of applying for Prouni and they're not helping me at all. I did everything myself and I don't know what to do.
Despite all the adversities, and because it is a large institution, we value the efforts made. I am always available to assist.
Very good, my daughter Bruna and I were very well taken care of... Congratulations to Ana Cristina!
Service rated 1000/1000
Outsourced work on-site
Best university in southern Santa Catarina
University has been revamped and is now more modern
Without a doubt the best college in Tubarão, a very well-maintained place with sports courts open for reservations.
I completed my undergraduate degree in Psychology at this University. It's also a very beautiful place to visit.
The History degree program has excellent professors. And the University has a research center in Archaeology.
The worst value for money I've ever seen! We pay the price of a 100% in-person course to get hybrid classes.
The pure essence of annoyance and neglect. Since Ânima bought it, it's been downhill for the students. …
Neglect, carelessness. I'm outraged. It's not worth studying at this university. Run away from Unisul!
What is the medical course like currently? How are medical classes being managed during the pandemic?
Terrible communication, phone numbers provided don't connect and WhatsApp messages go unanswered.
Excellent service, great professionals. Very well-organized environment. I highly recommend it.
Five years at Unisul and I've never been so bothered by the fees, professors, and curriculum!
HOW DOES THE MEDICAL COURSE WORK?
AND WHAT ABOUT TRANSFERRING BETWEEN PRIVATE COLLEGES?
Great, spacious location where you can find a lottery outlet, shops, and a food court.
TERRIBLE!!!! THE PHONE DOESN'T WORK. The WhatsApp service is equally terrible!!! …
Stand-up comedy by Diogo Portugal. Get ready to laugh, it's about to start, haha!
Many events have been catered for at this prestigious and beloved university.
I love the medical care at Unisul; we are always very well taken care of.
Worst university ever. Total bureaucracy for everything. Unfair charges.
If you're a student and need to talk to them, you'll never be able to.
Excellent college with good professors. Very good value for money.
Excellent service, everyone was very attentive....Congratulations!
Excellent facilities and good service from SAIAC when I needed it.
I am always very well attended to.
Excellent! Congratulations!
That's why it's bankrupt, it doesn't even answer the phone.
The service was excellent and everyone was super nice!
I'm having trouble accessing the Unisul Student app.
I received good service both times I went to SAIAC.
Very large, well-organized with very polite people!
It has several courses and complete infrastructure.
The phone number provided is INCORRECT: 3621 3000
I don't know what to say about this university.
The coolest block at Unisul, period... sdajsd
I received excellent service from your staff.
Truly amazing!!! I trust and recommend them.
Very large, well-structured and organized.
Terrible university, I don't recommend it!
I CANNOT ACCESS THE FINANCE DEPARTMENT.
I really like being in this place.
Well-structured venue for events.
It looks like a great university!
