Doctors and nurses provide the necessary care and attention to patients and their families. We've been in the hospital for two days, and the only people who are doing their jobs are the caretakers and cleaning staff. Despite three or four warnings and an hour later, they still haven't cleaned up around a patient who was swearing.
I called to get a private consultation. After 70 minutes of listening to the answering machine say please wait, the phone was hung up. I think I need to call again and listen to the answering machine for another 70 minutes. But maybe that won't be enough and I can listen to the answering machine for another 70 minutes.
The hospital's patient portal website is down. The phone appointment system is down. There's no one to answer the phone. The phone appointment system is down. Like all AKP ministries, this hospital is out of whack. The chief physician is just enjoying himself, drinking tea, collecting his salary, and enjoying himself.
I had a private appointment with Nedim Savas, a plastic surgeon. He showed zero respect for the patient, and unfortunately, he acted as if he were being held captive. His tone was beyond appalling, both to me and to the patient before me. I have no right to be halal, Nedim Savas, the only place of complaint is God.
I had Angiography at Necmetttin Erbakan University Hospital on 25-11-2024. I would like to thank Dr. Yakup Alsancak, one of the doctors of the cardiology department, his team, nurses and hospital staff a thousand times. A smiling face is the most valid passport in the world. Cardiology department, you are great.
It's nothing but a disgrace. I'm calling to get information about my patient, no one answers the phone, the secretary connects, and before I can finish talking, she hangs up on me. We go to the hospital, they don't show us, they say there's no need to wait at the hospital, I'm filing a complaint against you.
Arriving urgently and then delaying the urgency for an hour seems counterintuitive to the concept of an emergency. Beyond the slowness, the lack of interest will not yield positive results. You're taking what's rightfully yours, but you're not giving us what we deserve. I can't even say thank you.
My aunt had a heart operation in the 3rd month, but she could not survive the operation. Before the operation, they asked for 55 thousand liras for the operation fee, but they did not take it because she was deceased. I knew that the operation fee was waived, or if it was normal, I do not know.
Don't ever go there, there is no hospital this indifferent, no one is asked anything, the staff do or don't do anything as they please, everyone thinks they are in a mess, and those who can't earn respect outside are treated like lions. I wouldn't go through its doors if I didn't have to.
I came to the Gastroenterology Department on the ground floor at 2:00 PM to show a result. It's been over 2 hours and it still hasn't been finalized. Doctors keep coming and going. It's unacceptable that they're so slow. We've spent a whole day in the afternoon just to show a result.
The emergency room is a disaster; they make people wait for 1-2 hours and then just brush them off without properly attending to them. The staff, nurses, doctors, everyone is very indifferent. They don't seem to care at all about the patient's condition or how long they've waited...
I leave you with the image of the needle entering one side of my arm and almost coming out the other side while drawing blood, thanks to the superior skills and abilities of people we consider to be professionals (!) since the only job they do during the shift is blood collection.
The hospital's emergency room and the obstetrics and gynecology department, both attached to the emergency room, are filled with people yelling "I'm a doctor." They're not there to help, but to scold me, which is not a good thing. I had a bad experience in both departments.
I came here as a patient to give a urine sample, and when I went to the restroom, it was full of urine containers; it was very dirty. When I went to complain to the patient rights unit, I was treated rudely right at the entrance. This hospital wasn't like this before.
Yes, most of the nurses are very arrogant and talk in a sarcastic manner. The doctors are very good, the hospital offers almost every facility for its place. It is normal to have so many complaints. Why not write to the cimer instead of writing here? That is strange.
An ordinary faculty with very few professional doctors and even about to be finished. The staff almost goes on a rampage towards the patients and their relatives like why did you come, you were so necessary, the majority of the staff turn up their noses as a gift.
Necmettin Erbakan University (NEU) was established as Konya University. On April 11, 2012, its name was changed to "Necmettin Erbakan University" in memory of former Prime Minister Necmettin Erbakan.
NEU is one of the three public universities in Konya.
I am receiving treatment in the physics department. The secretary is very uninterested. I called her several times and she did not approve my report. She says I called the doctor and she is busy. Remind me. I have been waiting for approval for 10 days.
The service was terrible, the systems were awful, and their behavior is beyond description. I went to the emergency room twice and was mistreated; we went there sick and got even sicker. A third time is out of the question, and I will never go again.
Despite repeatedly requesting it for hygiene reasons, hand soap is not provided in the sinks of patient rooms. If hand washing isn't possible in the hospital, then there's no need to wash hands anywhere. The reason for this is unclear and puzzling.
I had ptosis surgery from Mehmet DADACI on June 3rd. He needs to fully inform the patient before the surgery and learn about the patient's psychology. After the surgery, I learned about the risks of surgery. He did not care at all after the …
Last night we took my father to the emergency room, even though we were there at nine, we were told he had gallbladder stones. He was hospitalized for 11 days. All his x-rays, MRI, and blood tests were taken. Despite telling him everything, …
This hospital is beyond awful; I've never seen anything like it. Yesterday, another hospital said there was a risk of death and ran a bunch of tests, but I was transferred to this one. They ran the tests all over again, and we waited in the …
We've been waiting for a bed in the emergency department since 3:00 PM. My blood pressure is 20. We waited three hours for our turn in the yellow zone, and we're still waiting. I asked the officer if someone else had been put in front of us …
We've been coming to the hospital frequently for a month. The doctors are clearly being forced to take out all their frustrations on the patients. Only the staff who entered the hospital were attentive and helpful. Our patient was admitted, …
This is my 5th or 6th visit to the emergency room, I can never get examined. They say go to the education research center, we are looking at important patients here, if you want to wait, wait. We wait for 1 hour and learn that they have not …
I wrote this comment to the tall, veiled female doctor who works in the neurosurgery department on August 24, 2023. I hope she reads it. You can call yourself a surgeon, but even though I specifically told her that the patient couldn't have …
There are a lot of rude secretaries who can't even speak properly. We already spend a lot of time trying to reach them, and we endure their disrespect just to get an appointment. When we do show up, we arrive a few hours after our scheduled …
Last week I took my mother to the emergency room. The man at the reception desk shocked me, saying, "Why did you come to this hospital in Konya? Go back to where you live!" This woman is a citizen of Konya and works in Konya. Who are you to …
My mother had surgery at Necmettin Erbakan University Hospital. She stayed in the hospital for three days, and I was her companion. At 6:30 a.m., they kick the companions out for cleaning, and they absolutely refuse to let us stay with her …
My son's lung collapsed, and we spent 19 days in the thoracic surgery department. May God never let anyone have to go to that department. Even the nurse scolded us on the first day, throwing bread around and telling us to tidy up the room. …
We were told to arrive for our appointment around 9-9:30, but even though we arrived around 8:45, the doctor didn't arrive until around 9:30. Even though we were among the first five people to register, they took 30 people, and even though …
My father had gallstones, so they referred him from the state hospital to the NEU Faculty of Medicine in the evening. He stayed in the internal medicine department for four days, and they treated him like a guinea pig. They constantly took …
I know that writing comments won't change anything, and I don't think the management above will even read these comments, but I'm writing this because I have nowhere else to voice my complaint. I know they built a hospital on the mountain, …
The doctors show zero interest in patients until the final stages. They just say they'll monitor them and wash their hands of it. They've left all the treatment procedures to the assistant doctors; the main doctor doesn't care at all. They …
They're building massive hospitals with huge investments, but they can't even put a napkin or toilet paper in the toilet (I'm talking about the inpatient rooms; I don't know about other places). You can't even find soap in the rooms. Since …
What kind of healthcare institution are you? There's no care or respect for the patient. The staff warns the doctor before the exam, saying, "Don't ask too many questions, they might scold you." What respect can someone who doesn't respect …
Unfortunately, there are serious operational shortcomings here. For patients applying to the cardiology department, having procedures like ECG and echocardiography done before seeing the doctor, and then proceeding to the doctor's office, …
I absolutely do not recommend it!! It's a terrible place. There's zero respect or concern for patients. I was treated in a way that no human being would be treated. It's a disgrace. I came from abroad for squinting and double vision. They …
After a traffic accident, I had three fractures in my left foot. I went to the emergency room. Afterwards, our doctor Ahmet Fevzi Kekeç said, "Thank you very much, I managed to fit two surgeries into one." I was in surgery for 8 hours. I …
If you have MS, don't come here. I wanted to see Professor Uca, they said he's a specialist, so I went. They asked if I saw another doctor, and I said yes, I see Professor Rana in Ankara. They said they don't accept patients who have seen …
I regret going to this filthy hospital. First of all, ALL the staff yell at everyone who comes and goes, as if they're forced to work for free, and you're met with terrible treatment. If you're going to this hospital, don't ask anyone any …
I have never seen a more appalling healthcare facility in my life. Even the clinic in our neighborhood provides better service than this. Their management urgently needs to change. We waited four hours for an emergency, and it's called an …
The secretaries at the Cardiology Clinic were incredibly rude in their demeanor and tone. Questions were met with snarky responses, making people afraid to ask. There's no such thing as respect for patients or their families. We were very …
To whom are we entrusting our health? May God bring us together with those who are competent. May God not let anyone end up in the cardiology ward or intensive care unit. Yes, the cardiology ward nurses have lost their humanity; they are …
The companions of the patients staying in the general surgery department have to wait in the chair for days, they cannot sleep, they cannot lie down, the companions are on their way to becoming sick. In this situation, it is not possible …
I would like to express my deepest gratitude to Professor Mustafa Celik, a compassionate, kind, and smiling doctor, and his assistants, who performed my grandmother's angiography and stent procedures. It's wonderful that there are always …
My mother has cancer and had surgery 27 days ago. While we were still working on healing, wound healing, and so on, we started chemotherapy today, and she took her first medication today. I told her I needed to be there when she took the …
The hospital is new and modern. The cleanliness is good, but the prayer rooms aren't properly cleaned, and there's no room for ablutions (toilets), and the prayer rooms are a bit small. Parking is a problem, or rather, the doors are very …
The hospital entrance is very narrow (120cm). 1000 patients + 1000 companions + 1000 visitors + 500 employees enter and exit through this door..healthy people get sick!!! Only Türkiye has a companion system. What do nurses do?... If you …
The urology department is inexperienced; they perform surgery after surgery until they've figured it out. They're preferred because the numbers are low and there's government support, but unfortunately, the doctors, associate professors, …
This hospital is playing with people's health. I can't even begin to describe how bad the management is. The so-called gynecology department is practically nonexistent. You go for an examination, and there are interns who say things and …
My mother underwent surgery in the gynecology department and was admitted to intensive care. Security removed my companion, my father, from the hospital at midnight on April 30th, believing that a companion could not stay in my mother's …
I had a C-section on May 30th. My wounds became infected. They didn't even check the stitches, even though they normally should have been checked. They said they were dissolvable stitches and wouldn't be removed. I learned at the clinic …
The staff at the hospital cafeteria behave very badly, yelling at people. They list low prices but the prices at the checkout are different; items that cost 300 TL in the market are 500 TL here. It's very strange. I hope this happens to …
We were in this hospital for a very long time because of my father's illness. Unfortunately, during that time, I noticed that neither the doctors nor the assistants were examining many patients. If you have money, they're interested. In …
The emergency department is staffed with disrespectful doctors and nurses. A nurse who asks where we should sit after asking for a chair, then a companion who attends a patient who just had an operation with local anesthesia, "You don't …
Definitely do not get treatment at this hospital, I will write in detail later, my father is being treated in the cardiovascular surgery department (there is a very famous doctor, he does not deserve it at all, it is all about money), a …
The place called hospital is a place where you go to get rid of the disease and get better, but I think those who enter this hospital would probably be worse off and leave. There is no cleanliness, there is a toilet, there is no toilet …
We have repeatedly visited the pediatric allergy and immunology department for my daughter's persistent dry cough at night, for which we have found no cure. Despite regular follow-ups, we have received absolutely no benefit. They can't …
We waited for a bed in the emergency room from 4:30 to 7. The whole hospital only has 24 beds, and even those are empty. We've been at the patient's bedside since 7, essentially at the mercy of the doctors. Hopefully, if they check the …
On 8:09 a.m., I was rushed to the obstetrics and gynecology unit after being induced. I was in labor at 22 weeks. They told me I couldn't intervene until the doctor arrived at 9 a.m., so I laid her down in the dirt and told her to give …
God forbid anyone ends up in this situation. Waiting for an elevator takes at least 10 minutes. Some elevators are broken. There's no parking, the secretaries are distraught, and I haven't seen anyone smiling. The staff are unhappy and …
It doesn't even deserve one star. When there were fewer hospitals, it was possible to get an appointment. Now that there are more hospitals, it's impossible to get an appointment. Kaz?m Gezginç, who delivered my baby, said there were …
The building is fine. There's no garden. Those who drive to the hospital face parking problems. Access is very difficult for those who can't use the elevators inside the hospital. Because patients are spread out among different wards, …
Dr. Yüksel Dereli performed heart surgery on my father, and unfortunately, he passed away. He never made any statements after his death. He convinced the patient to have the surgery, but when the patient died, he was nowhere to be found.
I was very happy to see that Assistant Doctor Mervan, intern Nurse Gökberk, and other healthcare professionals at Meram Medical Center's emergency department were dedicatedly and selflessly attending to all patients, monitoring their …
The hospital is now located in a more magnificent and organized place compared to its old location. Naturally, perhaps because it's new, there's no greenery or park, etc. As always, the queue is still there. We applied for my mother's …
What a shame, such a disgrace in such a well-established university hospital!!! We made an appointment with Dr. Emine Türen for a private examination in the Gynecology and Obstetrics Polyclinic, we went there, she ordered tests, took …
The new building was built, but it's in a state reminiscent of the old one. People undergoing surgery are forced to walk through the corridors, half-naked and in surgical gowns. There are no separate elevators or separate passageways. …
The hospital is very nice and well-maintained. The rooms are spacious. It's better than hospitals in many cities. There are long queues and you have to wait a long time, but it's better than others. I survived the surgery in good health.
There is a serious parking problem and the government needs to create a control mechanism for doctors regarding compliance with working hours. So many people are currently waiting because of doctors who have not started their shifts yet.
If I pray to God, I'll get back to you sooner. If you have an emergency, I advise against going. I've made the same mistake four times and gone. There's absolutely zero care or attention. We come here for an emergency, but the staff, …
Three years ago, my mother began dialysis in my city, despite all the treatments. Because she was too weak to handle it, she began to deteriorate further. Finally, we made an appointment with Dr. Kultigin Türkmen, a professor in the …
I've never seen such nonsense in my life. My father had a cornea transplant. He was going for regular checkups for this, but the doctor was making an appointment himself. We realized we couldn't go that day. We said, "Let's call, if …
The hospital's old building and service quality have plummeted with the new one. There's a terrible parking problem. You'll be dying and dying before you even get to the hospital with your private vehicle. Architectural details like …
Our new generation of doctors lacks patience; dealing with people is not easy. Dealing with people is an art, and those who perform this art best are the best artists. By intervening in people's suffering, they can both have a clear …
The doctors are excellent, and I commend them for their hard work and dedication, but the other staff, especially those who handled our admission and discharge, were very irresponsible, cold, and indifferent. Yes, their job is very …
It's an absolutely terrible hospital. I don't recommend it to anyone who cares about their own health or the health of their family. Especially the assistants and nurses in the gynecology department are completely uncaring.
As someone who lost a relative last Monday and was used as a guinea pig for the last 3 months, this hospital definitely needs to be reported to the World Health Organization or the ECHR, it is disgusting...
Even 1 star is too much for them. The call center staff does not listen to people. The polyclinic they refer (Pediatric Gatroenterology) does not answer the phone. May God not leave anyone in their hands.
I would like to thank Prof. Dr. Mehmet Dadac? and his entire team, including all the doctors and nurses, for their excellent care. The plastic surgery service is of very high quality with its entire team.
As its slogan states, it is the health insurance provider for the region. It has been serving at its current location since August 2018. The doctors and staff are very attentive. Greetings and prayers.
We've been waiting for the doctor in the cardiology department since 8:30 am, but lunchtime is over and he still hasn't arrived. Several people are waiting. I definitely do not recommend coming here.
May God not let anyone down. Unless there is a serious patient case, there is no interest. We ask questions and get no answers. The assistants say "laylaylom hygiene" and that is not the case either.
The hospital staff is not doing their job, they are scolding the patients and their relatives and behaving badly. We told my wife not to call the cleaning staff, but no one came for almost an hour.
I am the patient Mehmet Kolyi?it in room 315 in the plastic surgery department. Nurse Fadime Ekici was the person who did her job most lovingly for us in this hospital. We would like to thank her.
Even one star is too many. Pediatric surgery nurses act as if they are looking out for the welfare of people. They are paid for the state and patients, but they act in a way that offends people.
The hospital needs to be overhauled, the doctor is good, the nurse is good, but the other cleaning staff, including the cafeteria staff, are complete bigots, like the king of the patient. …
The hospital is terrible in every way. You're forced to pay for examinations, and the service you receive is no different from a state hospital. The city hospital is better than this. …
May God not make anyone end up in the hospital first and then in the MERAM MEDICAL EMERGENCY CENTER.
I have never seen such a disgraceful hospital and its emergency department in my …
There is no interest in the ophthalmology department, no organization, no one knows anything about where the patient will be taken to the room, when he will be taken to the surgery.
I read the comments; some people were hurt, some lost their lives, but nobody knows about the lives that were saved. A huge thank you to Aykut hocam, Ahmet hocam, and Enes hocam.
It needs cleaning. You could build benches here so people can sit there. You could call a water truck to give the area in front of the emergency entrance a good scrubbing.
I hope I've encountered doctors who are rude, disrespectful, arrogant, and arrogant, mostly women. Otherwise, this is a truly heartbreaking situation for the public. …
Those who want to buy a chair for a patient will be able to get it in return for an ID. There is security on the left side of the hospital. The hospital is beautiful.
The hospital is clean and beautiful, and the staff are attentive.
There's a shortage of seating for patients' relatives.
We want a pergola-style seating area. …
I would like to thank the doctors, nurses, patient caregivers, and cleaning staff on the urology ward for their care and understanding towards our patient and us.
I went for a detailed ultrasound. They took 10 minutes to examine me and finished. A detailed ultrasound normally takes at least half an hour. I wasn't satisfied.
They take excellent care of their patients. The new building is beautiful. It's a well-organized, clean, and hygienic place. I hope no one needs to work there.
The hospital is new and fully equipped. It's often crowded. Parking is a major problem. Even the sidewalks are occupied. The doctors are dedicated and caring.
It's easy to get to. The parking lot is crowded.
They have a very disorganized system.
We made an appointment with a paid doctor to speed things up. …
We brought a patient with a broken arm. They took an x-ray and said there was nothing wrong. They acted sarcastically. Don't go, I don't recommend it.
They've filled the emergency room with incompetent staff, and they're just pushing and shoving their way through the work.
The orthopedic doctors are very good. The assistants and nurses are very caring, I stayed for 25 days. I had no problems.
This hospital needs a thorough investigation. It's absolutely impossible to receive treatment for free from the doctors.
The hospital wasn't a hospital at all, but a maze. We had to wander around in the rain for 15 minutes to get in.
This is the most ridiculous hospital I've ever seen; the doctors and staff are utterly worthless.
The toilets in the urine analysis section have two cabins; they should be enlarged.
They sell 1.5 liras of water for 3.5 liras.
