Thank you so much to the orthopedics team and everyone at station M120. They gave me a new ACL after I tore it, the operation went perfectly, and the care I received after was outstanding. I prepared for the worst, but the friendliness and professionality of the staff made everything so, so much better.
I strongly advise against scheduling a diagnostic here, not waste your time for waiting. Even with an appointment, I had to wait over an hour the first time, and more than two hours the next. It’s unclear why they make time slots available on Doctolib if patients are kept waiting so long anyway.
Do not expect wonders at their HNO department.. after waiting for 5 hours and leaving my kids at home, they changed my treatment, and did not want to proceed after they have promised a solution and coming to a conclusion. They asked me to make a new appointment somewhere else
Against its reputation of being the best hospital in Germany, the medical personnel is inexperienced, incompetent, and rude. Given the amount of negative reviews over the years, it's clear that the hospital direction has no interest in improving its reputation, neither do I.
I visited this hospital when my young daughter need emergency services. However, they did not have a Paediatrician (which is very strange) and redirected us to a different campus. The staff woman who coordinated with my wife during this was very polite and empathetic.
Hi, I'd like to say that they probably try their best, but unless you are dying don't use the Emergency service if you can go to a general doctor. Apparently it's the hospital number 1 in Germany right now but I haven't had the chance to witness such a wonder today.
Never go to the emergency room here unless you're literally dying.... otherwise you will be sent on an endless bureaucratic loop from office to office until you feel that you actually need to be hospitalized for sheer frustration at the rude and incompetent staff!
I can't judge from the perspective of a patient, but as a (non-medical) student at the university, I always liked coming here for interdisciplinary seminars and similar events. The architecture is really impressive and I always felt like going back in time a bit.
Horrible ! After more 10 hours of waiting I. The ER and jumping from a doc to another , they told me that “we can’t tell what’s wrong with you so go home and then your general doctor”! Which I have already been to ! Endless loops of stupid referrals!
Unethical and indifferent. Don’t bother going to ER if you are a foreigner even if you have your eu health card or had your insurance take care of the appointment, they don’t care. Some lady will not let you speak and ask you for 100€ until you leave.
Emergency triage nurse seemed more focussed on his Facebook account which he accessed on his personal laptop, rather than paying attention to the sick people who were lining up to be admitted. He knew we were waiting, and simply ignored us. Ridiculous.
The worst! Locked up a sane individual 14.02.23, a victim of police brutality into a psych ward, neglected, refused treatment for severe othopedic injuries, misdiagnosed by C. Müller and Ass. Berboth of Station 155...Check my first pinned post on X
The worst hospital in Berlin. I went because of one emergency, and to my surprise, I received a letter asking me to pay €180. I don't understand anything. None of the doctors who treated me told me that I should pay. I am working and paying …
I went yesterday to Charité because I was in serious pain and couldn’t eat and drink water for 3 days already. When I arrived and told my symptons to the Administrative Sector, the guy told me to go home because I had a flu and could spend …
The reception staff doesn’t understand that people who go to the emergency room of a hospital are vulnerable and in pain. Nobody wants to be there, nobody CHOOSES to be there. If you don't speak German it gets even worse, they roll their …
The worst experience with the treatment for an international patient. The hospital arranged for us viewing for a cardiology patient. We travelled from a far away to be there (having paid a huge lump some that was supposed to be used for the …
I am pregnant since 12 weeks. On Saturday evening, I started losing a bit of brown blood. My doctor told me when this happens, come to me right away, but well saturday evening. After checking many blogs, I decide to just call the Charite to …
Great service. Used the orthopaedic services and couldn't be happier. After trying several private doctors that just pushed me from one place to another without giving me answers or solutions, I finally went to the Charité. I was expecting …
I will not write anything about the quality of services of those places that are located on the territory of this complex. My review is about the general impression of architecture, appearance and emotions that all this things caused in me. …
I am from Mexico (living in Mexico) but several years I was living in many countries US, France, Poland and Germany it is the best hospital in the world by the quality of the medical doctors and profesionalism. If you have a cold or need a …
Such a waste of time. Took my 12 year old daughter in to see if she has an abdominal hernia. Waited 2.5 hours. Dr. wanted to test for UTI. Test came back clean. She said, "I don't know why you are having pain. Don't eat any sweets or heavy …
I had to visit the emergency during the weekend since I was scared I may have a serious health problem and did not want to wait for weeks for an appointment and was told I shouldn't have gone to the emergency but rather should have visited …
I was in neurology for 1 night. I arrived in the middle of the night and the welcome was very fine. Doctors and al the staff were kind, available, friendly and they really try to create a nice athmosphere. They seems all happy to switch in …
I saw some review about long waiting time before I went there, I was a little bit worried and even brought my laptop there...Surprisingly it was pretty fast, I just waited about 10 -15 min and then the staff call me in. They were also very …
Thanks this hospital for save Alexey Navalny's life! Thanks for careful personal, professors and phisiotherapeft's work. Russians citizens, simple citizens, don't want aggressive deals to Germany. Thanks to Charité for allowing the German …
The emergency service in this hospital is worse, if you want to survive in emergency never ever come to this hospital , I have waited for 9 hrs in an emergency situation related to heart but their was no response and most of the doctors in …
I don't remember the names of everyone on the crew that tended to me, but all I can say is: "Wow!" The level of care, and explanation of everything that NEEDED to be done is unprecedented. This is coming from an American, who was in the …
I had a scratch in my eye during our trip to Berlin. It was early in the morning when we went to the hospital. The security guard we first saw said we should go to the emergency room even though it wasn't really an emergency. Then when we …
in 2005 I came to Charite' at the beginning of a very serious illness, in the immunology department, I was diagnosed with Epstein Barr, then I was told that my treatment of choice was psychotherapy (?! ahem, say again? isn't the treatment …
For a paying outpatient i would never recommend this hospital. None of the nurses spoke English, delays up to 4 hours, double bookings. On day 3 i decided to check myself out from the hospital against dr aprove. He was going to write the …
This is the worst hospital to go. They make you wait for more than 2.5 hrs just for a simple consultation and x ray. Go only when you have all the free time in the world. Dl get enough food with you. Unless they feel one is not dying they …
When my daughter went to the emergency room to see a doctor for help because she fell and hurt her ankle, my daughter was yelled at and told that she was stupid for coming to the hospital at night over such a silly issue. She was in a lot …
I hope you are well. The purpose of this comment is to ask that the psoriasis that is in this hospital is that I have had psoriasis for almost four years. It is a autoimmune disease that is spread throughout the body. So, is the treatment …
My gf couldn't hold anything in and was passing out regurlary...they just let her walk out of there in the same condition without any help whatsoever. Back in the waiting room where I needed to wait I had to help her when she passed out …
The best psychiatry department in Berlin and almost hotel conditions on the campus. Thanks to all the doctors and nurses for your help. I’ll definitely come again to study how to deal with my bipolar disorder problems. God bless you, guys!
HORRIBLE Emergency experience!!!! If you have pain be prepared to wait for hours together in a waiting room where you DO NOT have access to any doctor or nurse. I want to ask Hospital Management how can they design an ER with all glasses …
you'd be doing them a favor by choosing a different hospital. they're overrun and they seem uninterested to do anything about it. they also won't give you any real or precise appointments because according to them "it's not possible", so …
I gave birth here two years ago and plan on giving birth to our second child here too. Great experience the first time, everyone was helpful and professional. Due to covid restrictions there were limitations on when my husband could join …
Really disappointing. Today I have visited emergency ward for my leg swelling issue, and when everything was done (doctor checkup n all), I have asked lady nurse for wheelchair upto exit gate as i could not walk and she just refused it …
I had fever, pain in my belly so hard, i even can't walk or breath so my doctor gave me the paper to go directly to the hospital. But after 5 hours waiting, most of people left, they only gave me 30ml of pain killer then i still have to …
I do not give this so called "Hospital" a star as there is not a zero as an option. Personnel's, nurses and doctor are the rudest people in Europe. They watched too many documentaries of WWII. This " Charite dump consortion" could take …
I had an appointment at 10:30 and was made to wait for 4 hours without notification. Just as with other German institutions you will find some people that do not treat foreigners well and do not respect their time. The quality of the …
Foreigners beware! Was taken by ambulance after an accident to charite, was not my choice. The administration people barely speak English and pushed me to pre-pay for the tratement as the only option without checking with my travel …
THE WORST EMERGENCY ROOM. I WAITED FOR 9 HOURS, and was attended for 5 min. I was with my daughter, she is 9 months old, and I still breastfeeding.
I had cystitis, and I already in treatment, but I was worse in Saturday (20/07), …
Came there with strong pain from cystitis, fever and high leukocytes.
Doctor prescribed me only herbs instead of antibiotics. When I was telling about my pain in the kidney she resisted it telling me that it was a pain in back, …
I waited 2-3 hours and they were transfer me to wait to another room to another.
Everything is slow there is no organization or anything nobody called my name and people went before me even tho I waited 2 hours.Worst hospital ever.
After 11 hours in the waiting room, they take you in a corridor with others, they have no time (they repeat to you) they have no bed, specialist busy with emergency ?? Nurses very rude especially with foreigns - sad times
I was hospitalised with a bout of Labyrinthitis, and ended up in hospital for 5 days. It's difficult to give an average review, as some aspects were good, but these were frankly outweighed by some really poor care. …
Asked for a second opinion of my MRI studies, they wasted one month of my time only to reply that they don't have a medical professional that could help me. Sheer nonsense because all that was needed was a radiologist!
Not quite sure what to think of them. My mum is there now with promises of an operation and didn't get anything to eat for two days, just painkillers. And in the evening she just got told: sorry, not today. …
The staffs are friendly, and they saved my friend, so 5 stars for sure. However, if it’s possible, I hope I’d never need to come here even they have a great view outside of the window. Stay healthy ? …
Go to another hospital, going here is a mistake, and it will cost you time you possibly can't afford to waste.
I had a very painful infection and was told that it was not an emergency by the …
My experience with this hospital has been amazing. I had to stay for a few days and the treatment, both from doctors and nurses, was A' class. I thought I was staying at a hotel, honestly! …
If you are an American stay far away from this hospital. I went in there because I need stitches and left without it. There is a list of issues with this hospital so brace yourself. …
On an emergency case I had to wait from 9pm to 7am in the waiting room. Another girl was there even longer (since 4pm). Can’t imagine such a big hospital can be so not well organized...
Worst Worst Worst Hospital Ever...
I am working in an company so can't go to normal clinics in weekdays, I had Severe cough and many time had blood in it so I went to the emergency. …
As a tourist in germany I came to the emergency of this hospital because my mum was sick during travelling, the Doctor was very good, and blood tests and scans were done really quickly.
Big and impersonal, it offers everything you'll ever need with an acceptable quality of care. It's not the hospital I go to. It's the standard I judge other hospitals against.
My daughter was taken suddenly ill in Berlin about a year ago, we suspect somebody spiked her drink, luckily her boyfriend was with her and able to get an ambulance called. …
Worst support i have ever had so far, I called to ask if they spoke english and the only response was nein nein and then hung up, how incredibly rude of their customer support
Not even worth a star. They will not take care of you, they will not inform you about anything. And the only thing they care about is money. And they won't solve your problem.
Dreadful non-emergency but necessary holiday care. Kann es absolut nicht empfehlen. Also insanely insanely expensive, and the doctor (after a very long wait) was openly rude
The most professional treatment we ever had. From the people handling the appointments to the doctors and nursing personnel, everybody treated us with respect and care. …
I want to share my experience for the sake of other international patients.
My father was an international self-paying patient at Charité, and our …
From my experience hospital is good organized and well equipped, doctors and nurses are very professional and helpful. Almost everybody speaks English.
The doctor said: JUST
DRINK TEA. From one side very friendly staff, from the other side very unqualified.So don’t waste your time in this hospital.
Came here after breaking my ankle badly. I can't fault the emergency care or the corrective surgery that followed. But recovery was a nightmare. …
Couldn't have been more pleased with the service. Incredible staff at the ER all from the reception to the doctors! Felt like I was in safe hands.
Called to book an appointment and asked for the English option. Was left waiting for more than 2 hours. Disrespectful towards the customer service
QUALITY OF SURGERY WAS GREAT AND EFFICIENT
B U T
QUALITY OF CHARITE STAFF DURING MY STAY THERE FOR APPROX 10 TO 12 DAYS AFTER …
I am here today and is the best hospital.
Dr.med Muller the Oberarzt in Orthopedic Clinic at Charity hospital was very nice. …
Academically yes it is renowned. But extremely long wait times, ranging from 2-4 hours just to fix whatever problem you have.
Great hospital with a fantastic thoracic icu that saved my life! I will forever be grateful for their service and kindness.
4.5 hours waiting, and still who knows when doctor will see me, never come again here , saw nurses smoking outside , Shame
Most of the Staff are friendly
Doctors are excellent
Terrible process At entrance
Management should fix appointment issue
2019/08. Avoid your head from Charite ER. Save your +7hours and research better ER in your critical moments of life.
Repost ( yes they took it down)
why one star ? because I can't put 0 stars, I wasn't attended, I'm lacking of …
Fifty years ago in this hospital was admited my father. Qualified equipe of doctors and a very good nurse service
I thank this hospital, the people of Germany, for saving the life of Russian opposition leader Alexei Navalny
ER facility doesn't have the appropriate equipment to take care of kids. Staff sent us somewhere else. …
Fantastic doctors, excellent support staff, most fun I've ever had having severe joint position diagnosed
Staff is rude and arrogant, including doctors. If you need an emergency service, do not go there. …
Extremely long waiting time. Very bad service.
Worst experience of my life. Never coming here again
I’m in pain in the emergency room. No one cares. Waiting time is average 6 hours. Bravo Berlin.
6 hours of waiting, lazy and unprofessional staff running a hospital at the heart of the city.
Rude, slow an ineffective. I left after waiting there for 5 hours without being attended.
The worst hospital I have ever been to.
Completely disorganised.
I was not impressed. …
Racism at its max
Won’t help you to know how your loved ones doing
Bad system …
Worst hospital ever!!! dont ever attend, trust me your wasting your timee
I came to this hospital by chance; the staff is wonderful and helpful.
The medical museum is interesting but photography is verboten.
Expect waiting more than 2-3 hours if you came with an injury
Thanks for your help! Stitched in the emergency room.
Great event space next to the medical history museum
That was huge help for me funding the Hospital! Thx
Waiting for cure post covid sanding cure on covid
Long waiting times and hard to reach someone
Most useless and inefficient facilities
Excellent atmosphere,Excellent service
Had a wonderful birthing experience
Fantastic care and hospitality
thank you for rescue navalniy
Excellent ... great service..
really big institute
15 years experience
Not much efficiency
Very busy place.
Good one
Good
Ok
