My mother is being treated for NMO/MOGAD, a rare eye disease where prompt action is crucial. Unfortunately, we find that intervention is always too late. Only after much insistence does she receive the prednisone treatment that temporarily helps her. This unnecessarily costs her vision and quality of life.
Very bad services! Everything is fine till they see that you are not from Holland and you don't speak nederlands! Waiting for one pill for pain more than one hour all the nurses say to me let me ask my colleague if you are able to take...disgusting services for such a big and nice hospital...
I sent them an email asking for their opinion on my MRI and what kind of malformation they think is present or if I need to do any further investigations.
They didn't even open the images...they told me that I have a normal anatomical variant, although that wasn't what was on the MRI images.
Professional, clean and efficient environment with people that truly care about giving you the best possible help. Always all steps and possible outcomes clearly explained with well a noted reference to another party if necessary. This is what modern healthcare should look like.
I really tried to give them the benefit of the doubt, also because this doesn't seem like an easy job, but the more often I go there, the clearer it becomes that most of the caregivers are all incredibly arrogant and not at all genuinely helpful, or at least very lax.
Terribly awful hospital. Three surgery dates were changed and three were cancelled. Never again at Erasmus. This hospital has absolutely no communication with each other. What a mess! Yes, they're certainly large and expensive. But logistically, it's a complete mess.
WORST HOSPITAL EVER!!!! I WILL NEVER GO THERE AGAIN. THESE PEOPLE MADE US RUN AND GAVE US FALSE HOPE. BECAUSE OF THEM WE DONT HAVE TIME ANYMORE TO GET A TREATMENT SOMEWHERE ELSE ON TIME FOR MY SICK FATHER. PLZ DONT GO THERE FOR LIVERTRANSPLANT OR LIVERTREATMENT!!!!
Upon entering, this hospital is a bit overwhelming. But what a beautiful building! Check-in went very smoothly. All routes are clearly marked. The doctors were very friendly, which quickly restored the human touch. Afterwards, a delicious cappuccino. I'm a fan.
We went there for the birth of our first born. We had a good experience. The doctors were very nice and also personal. Since the hospital and gastenhuis are also very close and connected (on the same floor), would specially recommend in case of complications.
Non personal! There are so many doctors that the attention is unpersonal! The quality of attention is random depending of who can see your case! and They are reluctant to listen to the patient. Without the results of machines their expertise goes deep down
Erasmus University Medical Center (Erasmus MC or EMC) based in Rotterdam, Netherlands, affiliated with Erasmus University and home to its faculty of medicine, is the largest and one of the most authoritative scientific University Medical …
Because at the msin entrace, you have 2 scanners of ID, like a passport, notifying the secretary of a particular department: X is in the building :-)
on early arrival, i could immediatly proceed to the appointment, shead of the sceduled time !@
I'm being treated in oncology. What a fantastic hospital. The doctors, nurses, and everyone who works there are incredibly friendly and make me feel very comfortable. Everything runs smoothly at Erasmus. I'm still receiving treatment, but I …
The most common symptom of bladder cancer is visible blood in the urine. This is a reason for your GP to refer you to a urologist for further examination. If there is blood in your urine, it doesn't necessarily mean you have bladder cancer; …
I've gone there to take my wisdom teeth out by the oral surgeon. They were very rough didn't put enough numbing agent in my mouth, twice i had to ask for more numbing i was litteraly cry and they didn't care. At the end of the surgery i had …
May 4, 2023, was the day the ambulance brought my son, Gabriel Kiero?ski, to the intensive care unit. He had fallen 10 meters. The prognosis for his hematoma was 2 percent. He was in a medically induced coma for 33 days. He spent time every …
The best health service I have ever experienced in my whole life. The doctors were extremely professional, warm, kind and attentive. The moment I walked into the emergency room they told me: " don't worry about anything we are going to take …
Discharged from the hospital today, and a big thank you to the staff of the Cardiology department and the NG department. I received so much help! A big 10, not just for the care, but also for the emotional support. From the phone intake to …
I went to Erasmus MC Rotterdam this morning. There was a very nice lady at the information desk. She showed me the way to the NF department. I found it straight away. I walked straight into the room and was greeted politely. She even asked …
What an incredible, beautiful complex! My wife was admitted with cancer, and as a family, we experienced the best care in the world. Highly skilled doctors, incredibly friendly nurses, and beautiful private rooms where we could all prepare …
What a terrible hospital. As a new visitor, you receive zero information about accessibility/parking, and the fact that it's practically impossible, even in the parking garage. Then, once you're inside the hospital, you have no idea where …
Made a phone call try to make an appointment. We are not professionals, so of course we cannot know all departments and correct phone numbers. Just try to ask some information to know if we have called the correct department. However, the …
I come here for radiation treatments, very nice people, except for one employee who doesn't like me. Why???? I have no idea, but I find her very rude. For example, my arms have to be in supports, and it takes two of them to adjust it. She …
My relative spent almost a week in another hospital where we were told that all treatment will be covered by insurance. It was partially correct and mentioned hospital did not charge us a single euro. Unfortunately one research had to be …
Best hospital I've ever been in, I went there for surgery at the dermatology department for severe HS. They have a research center for Hidradenitis and that restored my hope on coping with the illness, The nurses and the doctors were all …
Terrible experience today. Worker at the front desk was arrogant and rude, did not let me speak about the reason for me to visit the emergency room. It was clearly an emergency and even 2 doctors inside refused to even take a look at me, …
Multiple doctors said to me I have an enchondroma (non cancerous bone tumor). I said I have bad pain. They dismissed it for two years and denied biopsy! I went to UMCG Groningen and they did biopsy. I have low grade Chondrosarcoma (low …
On Friday, August 15th, I had to report to the cardiology department for yet another exercise stress test. After a somewhat rough start, caused by myself, the two men who administered the (cycling) test with additional upper-body stress …
My experience with Dr. Datema, an ENT specialist, was simply terrible and cost me a great deal of trust. From the beginning, I felt like I wasn't being taken seriously. Communication was unclear, and questions or concerns were dismissed …
What a hospital complex!! Crazy!!??? A very simple system for getting information and accessing the right department. Everything is managed via a QR code. Appointments are scheduled, and as soon as you register with the QR code, you're …
Today I was rushed to the emergency room. I was very well received and cared for. Special thanks to the evening shift staff: so loving and caring! They kept checking in on me. I don't know their names, but I wanted to say: thank you so …
On Erasmus' website there is a section for international patients so I contacted them. I was quickly turned down and informed that I should seek treatment locally. If I had been able to receive proper healthcare locally I wouldn't have …
I went to the ER at 3:30 in the morning because my brother had been vomiting for over four hours and had diarrhea (which normally never happens). The receptionist was busy on her phone, the emergency room was completely empty, and the …
A very good hospital. It's incredibly large and a bit of a maze, but there are plenty of hosts and hostesses available to help you.
Friendly and warm care. A good restaurant, which is essential if you have to be there all day for tests.
My girlfriend gave birth to a beautiful baby boy here. Unfortunately, this was before 24 weeks, and he sadly passed away. Without any aftercare advice, they sent her home after this incredibly painful loss. It was truly inhumane. …
A state-of-the-art, well-organized clinic with excellent staff. Even during the night, I was able to find my doctor immediately, and the transplant handover was seamless and professional. Thank you for the great collaboration! ??
Never respects the appointment time!! I was 15 min earlier and still waited for 40 min after the settled hour! Plus pay the bill i don t understand why they give an hour at the phone if they riceve you when they want!!
Waited several hours to get checked at the emergencies even though the hospital was EMPTY. And after more than 5 months I still haven't received any invoice to get refunded by my health insurance.
Worst hospital ever.
The largest hospital in the Netherlands feels like a family Hospital....nurses are very flexible, permanently alert...are accessible and let the patient be in his values....above all friendly and empathetic! …
Medically, we have nothing to complain, but administratively... oh boy. They are very, very, very incompetent and unprofessional.
Our first child was delivered in the hospital, and we had great attention, to …
If I could give a minus 10 stars, I would. The emergency room is extremely poor; you can just tell they're understaffed. They want to get rid of you as quickly as possible, and the staff is incredibly cold. …
Last year, on December 11, 2024, I underwent bladder surgery, and experienced severe pain for several months afterward.
Upon examination, a broken piece of the cystoscope was found to be left in my …
What a dedicated, professional and competent establishment. Everyone I spoke to was super helpful, knowledgeable, understanding and kind. The facilities are modern, well designed and thoughtful. …
A truly amazing hospital!!
It's incredibly large, but the volunteers who work there help you so well. I stopped to check things out when I was there, and someone was right there beside me …
Amazing hospital, super service and very kind & caring staff. Thank you for your time and kindness and for making the process a calm experience. Would recommend to everyone. Thank you again!
They are good at performing complex surgeries. However, they take little responsibility for complications.
There's complete chaos. Handovers are always problematic. People don't read up …
Service delivery has improved tremendously recently due to massive refurbishments. Not many hospitals have better services and capabilities in this part of the world.
At the first aid we were very well taken care of, the duty doctor was very helpful. Thanks to the friendly staff, we were kept up-to-date with information.
What a fantastic hospital!
I had a kidney transplant and have never received such incredibly good care. The staff is truly caring and kind. …
I've been going there for years and have always received excellent service. Now, a look at the large hospital from a different perspective...
Don't even try using the pharmacy here. The new staff is incredibly unhelpful. Go to your local pharmacy instead, it will surely be better.
I understand the parking issue.
People sometimes park there to go into town.
The garage isn't designed for that.
It could be cheaper.
very helpful doctors at Rhumetology department. Dr.M.Vis responded me and my family doctor's inquiry even though he didn't have to.
Excellent care! My wife felt like home. The rooms are pretty awesome and spacious. Posting some views from the room's windows.
Horrible wisdom tooth extraction experience
I had my wisdom tooth extracted here. The "doctor," if you can even call it a …
Super new, clean and modern! No cue at all at the ER and was well looked after by nurses and staff ?? Really well impressed!
Very skillful, and caring personnel. A humans life is worth a lot in here. The doctors and staff were friendly and personal.
Today was my first visit to the hospital. It was so well organised . Did registration and have the blood sample. Real quick.
Super impressiv building, super sweet nurses, super extreme ego doctors with super low competences. You would expect more...
Dear Oncology Department at Erasmus MC,
I am writing this letter with a heart full of gratitude and admiration for the …
Caring nurses but communication is horrible in this hospital and they make a lot of mistakes ( with medication! ). …
Huge medical center. There are nice places to drink coffee or to have lunch. Easy to reach with a public transport.
Nice roof terraces with plants. Florida with no bowling halls, activities lacking. But acceptable for a hospital.
26/07/2022 review update
I don't care about you complsint procedure, you can put it deep where you know. …
Love the infrastructure. Had the privilege to visit some years back and came home with so many good lessons.
Thank you for fighting with us for her. Your professionalism was our anchor, and your humanity our comfort.
Personal appreciation
With these words, we would like to express our sincere appreciation for the …
I would give it a 10 out of 10 in good conscience.
A hospital with a high level of healthcare. …
They didn't make an appointment for us because they said they didn't have time. Great treatment.
Greatest and best academic hospital in the Netherlands, the architecture is quite amazing too!
Good hospita, they take good care of the patient, very caring doctors and associated staff.
Wonderful and nicely designed hospital that fit the concepts of healing environment.
they have a good service, the assistance is very pleasant, they treated me very well
I went there for a conference. The place is very nice. The people are friendly.
The best hospital of the Netherlands. Modern and the best medical specialists.
Best hospital i have been to. Emergency personell where great and friendly.
Great staff, food was great, gloomy atmosphere for a restaurant
There is place for helicopter! You can see it from Euromacht.
They have good doctors and great trainer , thx dreamy eyes
Big hospital. Excellent professionals, research centre.
Best of the best for all detail process in management.
Great service, sometimes last minute scheduling tho
I just think it's superweird to rate a hospital!
Simply the best care in the whole wide world!!
Beautiful facilities with very capable staff.
Just amazing and the people are special ? …
Best medical school I’ve ever seen ever!
Top research and patient care facilities
Love the "Cleaner's Clock" located here
This institute is highly underrated
Very friendly staf amazing hospital
The best hospital I've ever seen .
Emergency talk 2 doc EUR 150,--
Helpful staff. Huge facilities.
Be prepared to wait long hours
Beautiful Education Centre
enormous medical centre
Research is Perfect.
Impressive Service!
King Leopold The II
Beutiful hospital!
Wonderful staff
Friendly staff.
Good University
Excellent care
Very good
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