The doctors do not show any patience with the patient. Someone coming from a blood test phobia, cannot imagine being pushed to take a blood test so roughly and insensitively! The doctor had shown no understanding towards my fear of blood test infact, all I could sense was doctor’s frustration when I explained them by fear of needles
VUmc is a university medical center. This means that doctors, specialists and nurses are being trained alongside the treatment of patients and that scientific research takes place. There are 50 departments in Vumc. This center can be reached easily from Amsterdam zuid or easily accessible with Tram, Metro or bus.
For the first time in my life I go to a hospital and then he tells me we can't do anything for you. I have ear pain, then he tells me your hearing is good and we can do nothing. I also went because there was a scratch in the eye that weakened my vision, and then I was told that we could not do anything
Never been there for the emergency. But unfortunately for pediatricians and oncologists. Very good Doctors. Very kind nurses. Everyone is very hardworking. I don’t want to come here often, but the people here always give me a feeling of trust. I know I or my loving ones are in the safe hands here.
Terrible place. Completely disorganized. One department has no idea what the other is doing. Conflicting info on the website. Commitments made by one person are ignored by others, and no responsibility taken. I have 6 months of delay in my treatment due to complete disinterest and incompetence.
Well, it's a hospital. You're not there for fun anyway. I was there for two weeks, and the care was excellent. The nursing wards are a bit outdated, but okay.
Otherwise, it's a maze of buildings and departments with numbers. It makes sense once you get the hang of it.
I really don't want to complain, but I really can't stand your inaction and hypocritical humanitarianism! I really regret that my sister has become a Dutch citizen. If not, she can go back to China and get timely treatment. Although we need …
They did emergency surgery inside my head I had hydrocephalus, I am as before like new. Thank you so much doctors and nurse team, the ladys from kitchen, administration desk as well and clean team! They are huge! Thanks neuro department ??? …
Five years ago, I was rushed to this hospital with a concussion, facial fractures, and a broken collarbone. Night nurse Loes whispered to me that I would definitely be left with something, and she was right. I was given rock-hard cookies, a …
VU University Medical Center Amsterdam is the university hospital affiliated with the VU University Amsterdam. VUmc consist of several buildings that are interconnected. Admission usually takes place at one of the care units in the hospital …
This hospital offered very good expertise and service in the area of allergy testing (common allergens as hayfever, cats and dogs by "sprinkle/dot testing" but also chemicals and preservatives such as MCI and lanolin done by patch testing). …
The worst services ever. I have a chronic disease. I went to the emergency gp. The lady from the front desk was really rude. She was discriminating me from the beginning because I am expat. She didn't even want to provide me any appointment …
I trust my life to the dedicated people who work here, they all go the extra mile. I come from the Caribbean and am lucky nuff to get my treatment here, if not I don't what will happened. Please keep doing this amazing job .. ????? I need 2 …
What a lovely café! I came here with friends and we had a great time. The atmosphere was relaxed, the chairs comfortable, and the staff exceptionally friendly. The coffee was excellent, and the snacks surprisingly delicious. I tried a slice …
The hospital's discriminatory treatment has been deeply disappointing. Despite having international insurance for my husband, we reassured them that we were willing to cover the expenses ourselves before seeking reimbursement. However, even …
My Brother had a heart attack a few days ago at the Airport. Luckily, in line to get on the plane...two french doctors in line also to get on the plane were there to take immediate action. His heart stopped. The paramedics at the airport …
I had an accident in football, my head is bleeding, I’m dizzy, a lot of pain and they don’t want to check my head because I’m jong and healthy, after a paracetamol they sent me at home… I feel so bad and scare that I just seat alone in the …
I came by to KNO department in March 2017 to be referred to a surgery. I had several appointments with doctors assessing my health etc. and I was told I had to wait for a maximum of 3 months to get it done. I called again in July to see if …
I recently underwent an examination at the gastroenterology department, but unfortunately, the experience did not meet international industry standards. I found the clinical approach to be quite superficial, which does not justify the high …
My son was admitted, and I was supposed to stay overnight with him. Arrangements were made for 2023. However, the intended department moved, and my son was admitted to urology/plastic surgery. Rooming in wasn't actually allowed there, but …
I've only ever written a review about one other place which was a Chinese restaurant that had a mouse in our noodles. This experience was easily worse as I was on hold for 30 minutes total until I reached the line needed. Whilst obviously …
Had so much stomach pain in the weekend. At the front counter wanted to send me away so unfriendly horrible experience don't want to say but I'm am expat (racist) in my opinion ! The second lady also wanted to do nothing, I had to argue …
Unlike Josh and Mayrisa i think the VU deserves the highest rating possible. Professional, helpful and kind staff. Try and go and see what service you get in the rest of the world and compare. The staff of VU saved the life of my son, was …
My wife gave birth at this hospital. The doctor delivering the baby was arrogant and confrontational. The staff take a truly Calvinist attitude to pain relief during child birth. The hospital does not warn foreigners about their policy on …
Disgracefully rude staff. I have an ENT appointment, and because of my throat, I can't speak at all, so I type everything out on my phone and the receptionist completely disregards it: "I can't read it, it's too small," so I show her more …
This is outrageous. I went to an ENT specialist, and after examining me, they told me to go to another hospital for treatment. They canceled my appointments multiple times without any explanation. As a result, I have to wait another eight …
I had a good experience, the emergency did explained everything to me what i must do and send a letter to my general doctor, the ladie on the phone was really understanding and nice to me, i did had to wait in the line for 40min. However …
I am the mother of Melina Reyes who was in the Neuro Department. We want to convey our infinite gratitude as a family, to each of the medical professionals who intervened, our admiration for the professionalism and human warmth that our …
If you are brought here or leave from here with an ambulance, and you are either unconscious, not well, suffer from amnesia, or are in any other way not able to watch what is going on, and your personal belongings disappear, they don't …
This hospital is a real factory. No personal attention for the patient. You're literally just a number here. Even if you're seriously ill, they still leave you to fend for yourself, unfortunately. No proactive approach, and you have to …
I ended up here on my flight back to the U.S from Sweden. I had a terrible trip, my luggage and meds were lost and during my layover at AMS I ended up in a terrible sickle cell crisis. I went to the clinic in the airport and after they …
I came to the GP clinic at 4.30pm, and was told by the receptionist (middle aged, blonde lady, wears spectacle) that the clinic was closed even though the clinic official closing time is 5pm. She said to me “why do you have to come at …
if you are a tourist in Nederland, (as my wife was in those days), and you need emergency care and you come to this health facility, be aware that depending on your insurance charge the bill could be as high as $ what you earns in two …
Nobody ever visits a hospital for fun. At least not in my case. After 6 months I've become a regular at the VUMC due to the illness of my father. But I want to give a shout out to Tarun, the security guard. A most kind, friendly and …
My name is Wybren van der Wal and I live in Leeuwarden. In 2025, I was admitted seven times to wards 5c and 5b. I was well cared for by friendly and helpful staff, but I didn't think the vegetarian food was that great. The person who …
I myself have been to stomach department (maag afdeling). For 5 months they were not able to diagnose what was wrong with me. In that time I lost 15 kg and I’m a thin girl. They didn’t have a small idea what was happening to me and I …
My husband was treated here for advanced stage 4 pancreatic cancer. He was diagnosed in the USA and started treatment there. When we came back to Amsterdam, where we live now, the Drs. were able to take his treatment from where he …
I have been waited for over a year for them to send me the invoice (which I really need in order to claim the cost to my insurance company)..... Tried to contact them via phone and e-mail but never really worked, horrible system!!!!!
The level of incompetence is astounding. And this is not a particular doctor, it's a range of them. I and my family had an unfortunate luck to be their patient for mid 2015 - mid 2016 and we have gone through in total around 20-30 …
It is that I can’t give even less stars because the health care for trans people is practically medical neglect. Having a waiting list 2,5 years for simply an intake is horrific. Then also the way the staff treats their patients is …
PLEASE learn not to miss the vein when taking a blood test! Both times an extremely painful and bruisful experience. Never had this sort of awful blood test experiences at home in France. You deal with human beings and they have a …
A hospital where the responsible doctors don't know the cases of the patients they're responsible for, with high personnel turnover so you can literally have five appointments in a year without seeing the same doctor twice. Which …
When I think of the healthcare in Amsterdam regarding certain health departments, it makes my stomach literally turn. The lack of professionalism, knowledge and care is revolting here. When I came here it was truly disappointing …
The outpatient clinic is user-friendly, well-organized, and has good signage. The newest building, with MRI, CT, etc., is top-notch. Check-in is possible by replying to a text message 10 minutes before your appointment. Possible …
A large complex consisting of emergency and non emergency doctors offices, orthopedic, surgeons and even dentist. Easily accessible by tram, bus or bike - even car. I'd suggest the bus since it's so easy in Amsterdam zuid. …
What an excellent experience. I was sent in last friday with a
detached retina - the young surgeon who saw me scheduled me in immediately for emergency eye surgery on the Sunday. I was pretty terrified, but from the moment …
Nicest, Compassionate people I ever met. They helped my Best Friend/ Uncle when he had a unfortunate occurrence happen to him they were Efficient, Prompt and Compassionate and out of pocket amazingly affordable. Thank you
People I know and myself have received lots of treatments and scans here. It all went well. Dedicated staff. Interesting architecture.
Parking is round the back. The tram stops right in front of the hospital. …
For 4 years I've been on VUmc's waiting list for a surgery that still never happened. I don't know how much more they will make me wait but I already have zero faith in this place. VUMC has completely failed me
Great doctors and as my and others privacy is #1 I can't tell you much more. Wait,,, really good coffee machines compared to other hospitals in Amsterdam. Got myself a yummie (for machine made) capucino :-)
My wife was hospitalized for 8 days and received excellent and, of course, professional care. In addition to the doctors, the nursing staff was attentive and competent. The hotel services were very good.
For people who are handicapped and can not operate a choice menu on a phone. For them it is useless to contact this hospital. Because they can not connect you through a person. Only to a choice menu. …
The doctors here saved my life. I came in after being struck as a pedestrian in a severe vehicular accident. I received prompt care from professional, competent doctors. I am very grateful to them. …
Long waiting lists, poor care, doctors who don't care, unanswered phone calls and referrals that never get sent. Just a mess of a hospital and I'll be glad if I never have to deal with them again.
Excellent care and dedicated staff
I'm very satisfied with the care at the VU University Medical Center. The doctors and nurses really take the time to listen and explain everything thoroughly. …
1.waiting time on phone to talk to personel takes forever .
2. Continuous contradictory information from personel
3.Dont give sufficient information on the steps to follow or next appointments …
I would like to share my disappointing experience with the Amsterdam VUmc hospital. My grandad was diagnosed with a cancerous brain tumor, and we sought their assistance for his treatment. …
First-time visit, the entrance looks very ‘humble’. Also a confusing conglomerate of connected buildings.
Fortunately friendly, helpful staff and good atmosphere. Past the reception is a …
Denied help on a Sunday as there were no doctors available to fix a dislocated shoulder. It was a very frustrating situation, their suggestion was to take a taxi to another hospital.
They turned me away as I’m a tourist and need to see a GP first…I was having a medical emergency and to have the ER receptionist decide to turn you away is not a great experience.
They say registration should be done 30min before the appointment, but then the appointment itself got delayed by 30min more. No respect of time or consideration for patients.
3 times experienced this place and 3 times waiting more than 3 hours for nothing. Really slow personal... something needs to be done! Hiring more people or more qualified !!
A very bad experience with this hospital.
And it's a university hospital, no less.
Everything revolves around money, sending patients to other hospitals, which is …
Don’t bother with getting help here, was told to wait 3 weeks before they decided if I need medication! Had to leave the country to get professional medical help!
It was our first experience in Netherlands, and of course it is better to be healthy and never visit a clinic, though as it happened, we are absolutely satisfied.
We had our little baby here and couldn't have been more happy with any of the people helping us - it was so warm and personal and professional, thanks a million!
It was one of the best hospitals I have seen in my life in terms of cleanliness, care and good treatment of nurses and hospital doctors worthy of greeting ????
A truly terrible experience! The neurology department here doesn't care whether you die or get sick! From the doctor to the receptionist, they're all terrible!
Just got a bill from insurance for “services” at this clinic. EUR 259 for waiting in the room for 2 hours to get help right after the accident. Nice job ?? …
Well the do a good job here so what is there to say, only would say watch out with water, parking lot structures tend to not like that to much, just a tip
They tend to mistreat international patients and sometimes make it really difficult to see an especialist, they just send you off home with some ibuprofen
It took quite some time for the diagnosis result of my blood, but staff is very friendly, speaks good English and understood my situation very quick.
Always ask for costs before any treatment or phone call!
I have recently discovered (approximately 6 months after this happened) that I …
Thank you to the doctor and nurse today for helping me right away, but I would like to thank you for the KINDNESS more than everything :)
Experienced qualified doctors and nurses, hygienic very nice and friendly people good job guys keep it up, and thank you very much.
I went to this hospital, and the doctor clearly didn't want to treat me properly. After the consultation, he prescribed steroids. …
I hope when the personnel of this clinic will need some medical help that's the only place which will be available to them.
How the F&£k during a major Covid spike allow everyone to walk around with it masks… in a Hospital. This is atrocious!
The reception was nice and friendly.
I had the worst hospital experience in my entire life. I was referred here to …
The place to go to get good help and to aid and assist ALL OF US with our varying Medical Needs! #WorldClass
I went through the emergency door needing urgent care, and in 3 days I left the hospital in good health. …
Receptionist on the main building gives misinformations but on the ambulance section are professionals.
It’s never fun going to the hospital but the doctors and nurses here help make the best of it.
Gave blood today to check my meds.always happy to see you and always helpful and very kind.
Amazing staff! Sweet, patient, helpful and understanding even during a the night shift. :)
It's a big hospital, not many attempts have been taken to make it even a bit more cosy.
"It is sooo bad, I want to give you a 0! But that's not possible, so I give you a one"
At the first aid we were very well taken care of, the duty doctor was very helpful.
Emergency is very good here ...They are all here professional and nice also
Friendly and professional. And they save lives. Would highly recommend.
With one of the finest Emergency departments in the country!
Such a nice hospital.everyone is very kind so helpful
Waiting time is too long, 11 days, suffered a lot.
Great intensive care and very friendly people!
Do not inform you about the cost of service.
Love this hospital organized and efficient
Terrible administration, check your bills
Always an excellent helpful service
Easy access with public transport.
What you'd expect from a hospital
Just a normal hospital.
it is real.very goog
Great hospital.
Money minded.
Terrible
Modern
Nice
Good
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