Billing Department here must be a front for a criminal enterprise. My insurance says they double-billed me and coded incorrectly...they offered no help or explanation. I finally just paid the bill(s) in full. Today I received another "mystery bill" (four months later) for something I have never seen before. Unreal.
The DCLS program has been very disappointing. Senior level students having to repeat classes & curriculum multiple times in order to meet research needs of this facility versus receiving the education/guidance to complete required courses they are seeking by in enrolling in said program to obtain PhD.
I went for the flu a month ago and got a flu test and two Tylenol pills. I waited 3 hours in the lobby and was told I tested positive for the flu. I then waited an extra two hours to be discharged and I’m being charged $3400 for it. Barely got any service, no treatment either. Absolutely nuts.
Worst hospital!! UTMB gives referrals for children to CPS for a cash gain. A CPS insider told me this. Do not ever take your children here! It's too much of a risk. They don't care about people, only money and status. Dr. Natalie Royer and Dr. Dolinta are terrible pediatric doctors. Run!
Came to the emergency room for a check on our infant. We specifically asked for an MD and they sent in a NP. When the NP came in we asked for an MD and the NP was extremely offended we were asking to see someone with an actual medical degree to treat our infant in an emergency room.
My experience was great they took me back within 5 minutes! Put my foot in hot water, ordered a X-ray, gave me antibiotics and pain meds for my foot then took me in for my X-ray! I was in and out of there within an hour... The staff was very nice and had great bed side manners.....
Am shocked at the bad reviews; I had my baby at utmb and spent 4 days in the hospital afterwards, it was an amazing experience!! Their customer service delivery is exceptional...the best hospital experience I have ever had! Giving them a 5 ?????and most definitely recommend.
People always talk crap about UTMB but our experience has been great. We had doctors check on our daughter and keep us updated. Just days before we spent several days at Memorial Hermann Southwest and it was the exact opposite, no doctors, no information and just no concern.
What is the point of having a appointment if you won't be seen at said appointment time. They are the slowest hospital in the world sometimes i think it is worse than the VA hospital. Mainly from the ultrasound side but the whole hospital is slow. And the restroom dont flush
The most BS hospital in the planet. Only reason I give 1 star is because I can’t give 0 stars. They literally won’t let us see our parents that are in ER after an accident bc there’s no BS social worker to walk us back there. I highly recommend never coming here. Ever.
bad service, we were in a car accident and they took 3 hour for them to do some tests, they didn't even gave us a neck brace knowing that we couldn't move our neck, they said that if the next day we weren't feeling okay to go back to an emergency clinic but NOT UTMB.
My friend went in the emergency room.They missed diagnosed them said that his symptoms were because he stopped vaping that night.He had a seizure went back to the hospital and it was too late.He died very uneducated people over there.Massive lawsuits do not go here.
Loved my experience giving birth at this hospital. Very professional, very sweet staff. (Ms. Renee) The nurse on night shift on 5th floor took great care of me after having my babygirl . She was the most sweetest, genuine, and wholeheartedly nurses I've ever had.
Wow this place is amazing they are really good at their jobs my sister is so sick yall and she is letting me know how good they taking care of i will update to name reward them er dr can surely throw down he is bad to the bone ty too Darwin and Amy
This is a top-notch hospital, all the way down the line. Friendly helpful staff, treats the patient as well as the family with respect & care. No waiting for help to arrive, or meds to be delivered. I have never been in a hospital this excellent.
Wonderful staff and great nursing care for a surprised admit of a family member. The physicians were excellent and very caring. So glad we came here. Thank You Everyone for making all things so much better!!! EXCELLENT CARE, EXCELLENT STAFF!!!
DO NOT HAVE A CSECTION HERE OR DELIVER. I had a csection here 3 years ago. They used the wrong kind of anesthesia and my whole right side wasn’t numb and thats where they started. I lost a lot of blood and almost had to get a transfusion. …
I've NEVER been there since my Momma died there assumingly, @ this hospital this morning on a Monday @ 8:15am 40 years ago today. November 30, 1975, I JUST turned 13,---8 days later, I lost her beautiful, wonderful soul @ the young age of …
My brother had the most awesome nurse today 8/08/24 at UTMB.Her name is Heather Olvera Rn on 11C..I wish every patient could have a nurse like her, it would help so much the aniexty and stress a patient and their family go thru..She was so …
I had to go to UTMB in 2012 for a Heart Attack scare. I did not have a heart attack. HOWEVER, the Cardiology Department gave me a complete exam. They were attentive and highly professional. I had always heard negative things about UTMB, …
I went to the Emergency room at UTMB with stomach pains. Which they told me was inflammation that would go away in the small intestine which it didnt so I came back two weeks later after suffering the whole time, to ask for a second opinion …
I went to the doctor there they refused me service cause I didn't have 150 dollars for my visit so I left crying and now they are harassing me telling me I have to pay the bill why they refused service to me why would I have to pay the bill …
I had to take my daughter to the utmb emergency room in Galveston on Wednesday April 24th. She had a high fever of 103.2 the nurse we had that night forcefully gave my daughter Tylenol. And she puked and puked again but it was blood. Now my …
Go anywhere but here. They did the same bloodwork my primary care physician did but made me pay $800 towards my bill before they would discharge me . Then told me they needed to keep me over night for observation which I refused. They spent …
Went in for a back surgery, first issue was when they put in my IV it started spurting a large amount of blood which caused my nurse to panic, not only that, they wound up moving my IV to another vein anyway. From there everything about the …
BLACK WOMEN, don’t have your baby at this hospital. I had an awful experience with this hospital and even UTMB clinic. First let me start off by saying I was pre diabetic and nothing was done for me I did not find out until after I had my …
This place is horrible!! Every time I try to call for an appointment or cancel one I am on hold for at least 5-10 minutes. When they finally answer they try everything they can to prevent you from making an appointment. For a doctors office …
Dr.Griffin ,Dr. Moleski and the whole ICU staff saved my mothers life. They were very compassionate professional and quick to act. Dr. Ortega (neuro) Dr.Torres (ortho), and her now pcp Dr. Mrzak are all wonderful and very attentive doctors. …
Your hospital failed to comply with DPS and discharged a patient that was due to be in jail after release for driving while intoxicated and killed my nephew! You did not call DPS to pick up the patient. This patient was out in the community …
My sister wound up at UTMB for a complex spinal surgery that left her in need of extensive rehab. The doctors were great, but rarely seen or heard from. Nurses and PTs were hit or miss. The care manager was horrendous, and unfortunately …
Not good they do not return phone calls they let people suffer refuse reasonable prescriptions. No follow ups! Monica and other female great but really disgusted with rest they know u are in severe pain do nothing MRI dept liars no follow …
If I could give zero stars I would… I came here for a first initial prenatal appointment so get the feel for different drs in the area. This place absolutely made me and my husband feel gross the moment we arrived. They treated me like I …
My sister delivered her baby at this hospital and it was an absolute nightmare for everyone. Not only were the nurses rude and saying that she wasn't even trying to push, they made her push for almost 3 hours and her heart rate was through …
In January, 2016 I was transported via ambulance from a Medical Center in Bay City, TX to UTMB - Galveston for emergency gall bladder surgery. Upon arrival, I was feeling painless from the excruciating pain I had in Bay City from receiving …
I am a patient at the clinics there, The staff are very nice and helpful, The nurses are very nice and the Doctors are nice. The building is always clean, I've never seen overcrowding there. I don't care for clinics but this one I have to …
For such a great facility, I am disappointed that they charge for handicapped parking close to hospital. In a place where visitors are there to cheer up patients, completely understand charging for those without disabilities. I called to …
My daughter is currently here she lost her baby girl and they did nothing to help her. The baby fell on the floor and they all looked like they saw a ghost. They didn't give her pain meds when asked. And her food was not delivered when she …
The surgeon, doctor's, nurse's, transport for testing, food and even the cleaning crew all made my Mom's 6 night stay better than we could have imagined under the circumstances! Thanks to Dr. Cho for going above and beyond his call of duty …
So going to the emergency room with COVID-19 and and with pre-existing conditions and 2 heriniated disc and can't sit upright because of weight issues only to be told if you want to go home by the nurses and the emt makes a person want to …
I understand the frustration with this facility. I’ve NEVER a had this many problems with a place before. Trying to get someone on the phone and questions answered is like pulling teeth. They transfer you around till you just give up and …
Literally just left . I came in due to severe pain in my side (the ambulance believed it to be kidney stones) they Literally took me in the lobby and made me sit in a recliner chair saying they had no beds . I'm like I can't sit . I was in …
Warning this hospital are immune from liability bc they are government employees. It is very wrong. They can profit off of people yet never pay any consequences for their mistakes. And mistakes they make. My life has been destroyed, and …
The nursing program here sucks! It used to be a great school to attend for nurses but this school has now become a money grabbing scheme. All the want is students to fail so that they have to retake classes and pay again! Nursing school is …
If I could give zero stars I would. DO NOT GO TO UTMB if you want to be diagnosed and treated correctly. 2013 my husband was diagnosed with a cancerous tumor in his kidney. The internist referred him to an oncologist who we find out is an …
I had retina reattached at utmb, while it recovered for 6 months with silicon oil in the eye for 4 months. I had an issue with the left eye now, said calcium build up in a vein was causing that issue, did ultrasound of neck, idiot didn't …
My father in law was taken in yesterday and everyone there from the lady at the check in to the ladies in admin, nursing staff were all so considerate and explained things before we asked. We feel comfortable that he is in great hands and …
The absolutely worst! Wait times are hours! You would think we live in a third world country. Staff is very unprofessional (ones we came in contact with) for the most part. If you want to get things done quickly you have to cause a scene. …
My son was admitted as an emergency patient on Monday, August 17. His urine was almost pure blood. He was placed immediately in an exam room, followed by a CAT scan and a scope procedure. Found aggressive bladder cancer that was tediously …
This was one of the BEST hospital experiences I have had. My son needed to have his tonsils removed - and Dr. Pine was our doctor. He and the ENTIRE staff need to be commended for a fantastic job. It was above and beyond my expectations …
Great care! I spent 2 1/2 weeks in the burn unit. I could not have asked for better care, kinda hated to get released. Nurses and staff were right there ready to help me if I needed anything. Loved them, they felt like family! I would …
i have been going to UTMB for nearly 20 years. Yes, there have been a couple of times that the care I received was not up to my expectations; but overall, the services I have received have been fantastic. The system has gathered an elite …
If you have a serious medical issue, do NOT step foot in this so called "hospital." You will spend HOURS talking to and waiting on students and residents; answering their questions multiple times while they take notes and try to diagnose …
I had Dr Pilla during my pregnancy. She is the most personable, kindest, most knowledgeable physician around. I trusted her 100%. She took her time with me at each appointment and explained all my concerns. When it came down to the birth …
3+ hours after they started an echocardiogram, they're still not done. I've never been exposed to this kind of incompetence, at a medical facility. Now, after saying that an electrocardiogram was necessary, weeks ago, they're saying that …
My son was admitted around the beginning of July, 2020. We still have not spoken with the doctor. The nurse only reads a summary. I can only imagine how he may be suffering with Corvid-19 and a UC flare. I don't know if him suffering is …
I had the absolute very best Visit today! I absolutely love the entire staff, appointment clerks, Nurse (Mary Burns), Amazing ~ one of a kind Doctor (Bailey Hunt). They all were totally amazing, kind, friendly, caring, and supportive. I …
As a patient staying here for the last two weeks after surgery, all I can say is that they should NOT have spent $5,000,000.00 on a new UTMB logo until their hospitals were fully staffed. The C-suite and upper management folks obviously …
Had my last baby here 2 days ago and i have 2 admit service has gone down so much i had my other children herr also those expriences were good but this time most nurses were rude cleaning is not like it used 2 be supplies for mother and …
The majority of the personal it is well educated in health and public attention, but always is somebody that never need to be people attention micros de la compasion and They don't want to fix any situation. The Doctors are more free or …
I Came here to be seen at a "good hospital," while being in severe pain, I was not able to be seen because I didn't have the money available right now for a deposit. The lady in the registration office was so rude about the whole situation.
UTMB is so large, it can't get out of its own way. Their doctors don't know each other, don't communicate, patient has to do it all. Won't help with anything. It's so expensive you can only afford it if you have top-of-the-line health …
Nurses and other caregivers get a 5 star rating. Maybe even that high for the technical ability of the physicians, but that remains to be seen. The short story of this review is that if you or a loved one has had recommended to them a …
I came in at midnight on Monday the 30th. The staff got me to the back quickly and treated my abscess promptly and got us out by 130am. They were total sweethearts to me and my dad and answered all questions we had. I absolutely love them.
I was in a terrible car wreck at the age of 10, and life lighted here for a brain injury. Now I am 26 and Needless to say I wouldn’t be alive without this hospital and the staff. I’d recommend UTMB to anyone. Thanks for saving my life!
Make sure you validate your ticket. It would have been nice to know what was wrong with my leg. No one could tell me that. My primary care doctor helped me a lot. I got a shot to help with the pain and he gave me a muscle relaxer which …
My Wife has rare "conditions", probably over diagnosed, however we were told "Medical science doesn't have an answer" for her. Very unprofessional and forces her to suffer longer and risk her life due to incompetent and inconsiderate …
very disappointed in UTMB and the fact that I took a day off of work to take my son to a doctor's appointment and was turned away because we were not informed that there was a payment that was due when the multiple times before we had …
Merkera at the front desk of John Sealy is a very nice person, she always greets people whenever they come in and make sure that the lobby is clean and well taken care of, she’s very outgoing and talkative. I give her 5 stars.
UTMB is amazing!! My parents taught me that God heals thru doctors!! God does heal thru doctors. All the doctors and their teams at UTMB uphold the Hippocratic Oath!! God's Son Jesus' virtue is in the medicine they prescribe!!!
Hands down the most pathetic excuse for a hospital, especially the ER. I'd recommend driving 4 hours to San Antonio over this place. They want your money and that is it. Treating or helping you is a secondary concern to them.
So sad to hear you refused to serve a young man assaulted by the police. Just disgusting. I pray that whoever made that call is fired and loses their medical license or certification. And I pray the family wins the lawsuit.
This building is specialists and radiology. A receptionist can give you directions to the proper floor. Parking is available in the garage and is free for patients. Tickets are scanned when you check in with your doctor.
Was informed by obgyn doctor that we should either abort our child or accept a blood transfusion...both unacceptable! Was discharged after we took our stand. Do not come to a hospital that has no regard for human life.
Wound up in the ED with an upper respiratory issue. Have spent time in many hospitals for this issue over the years, some years up to 3 times a year with pneumonia. Anyway, admitted into Jennie Sealy 10th floor. …
You guys suck seriously. Greedy and unprofessional - you put my sister's health at risk and demended money from her when she had none. Shame on you. Your motto should be greed over patients care. Y'all are disgusting!
I can tell you by experience that that is one place that scientific research is the world's most advanced facility in regenertive cell function and that would be just the tip of the preverbrieall ice burg !!!!!!!!
Wonderful staff! My fiancé was admitted here for a couple of days and it went smoothly. The hospital is a little out dated but we see they are working hard to renovate. Great Job to the teams of Dr's & nurses.
First, the woman in charge of the financial part, came in asking if my niece was recording it, and then she wanted me to pay her before attending. Very bad service and we decided to leave the place. Awful....
Had my first baby here back in Jun, 2012, the midwife and nurses were close to me the whole time. The food was a little over average (for hospitals).
Postpartum room was too small but kind of ok. …
I was there from Jan 15, 2018 to Jan 18 2018
In the er because I broke 2 bones in my pelvic. The tech that was in the er told me that she only had two hands when she left me on a bed pan 15 mins. …
I was down in Crystal Beach & woke up early one morning with severe bleeding after surgery from 2 weeks before.
The ambulance took me here & I had a great experience at a top notch ER. I was …
I had to change Dr's because of my insurance. That has entailed several tests for my neurologist. I think it was time anyway, and I've been favorably impressed all the way down the line.
Depends on the day, but usually an ok place to go if you're broke and on Medicaid. Lots of students make you feel like a lab rat, however they are pretty professional and have decent care.
Go ANYWHERE ELSE!!!
My father was here for 6 weeks in ICU. He was transferred to a long term rehab facility WITHOUT a diagnosis or treatment plan. Every doctor said something …
A very professional, kind, compassionate health care teaching hospital. My personal doctor is great. My surgeons are wonderful. The staff is easy to work with very understanding.
If you are having a baby, don't bring anyone else with you. They don't accommodate for you. There is no place for you to sleep and apparently they don't believe in a/c.
Waste of a drive. Thought this is where they sent complex cases and they knew less than my local drs. Doctor kan was very unhelpful. They also lost my imaging discs
Horrible management, lazy nurses, indifferent doctors/interns. A loved one died there under horrific circumstances. They did not honor his DNR and did not care.
Got nothing to say like momma 7swd ro say about that so... Make your oqn opinions. Me?? Im going to hospital in Texas City 8f i wver have to for any reason.
Horrible for my daughters delivery and they definitely will not see me for my delivery in two months sorry. Point blank period and way to many students.
I had health insurance from UTMB and it still didn't cover the cost of my blood work lab test. They are not up front about costs. I paid over $100.
Go to a hospital that cares about their patients. This place isn’t it. My Daddy would still be alive if we would’ve just went to MD Anderson.
Hi, my name is Greg Harris I was born here on October 2, 1985 in the John Sealy part of the hospital, my mom's name is Jeri-Lu Wiard now deseaced
I when in for a check up while I was pregnant.
They took me serious, listened to my concerns, did testing, gave me medicine for it. …
My son was there Monday night 3/13/17
Was there for 5 hours and still was not seen by Dr. This hospital is totally un organized …
UPDATE: My father has now passed away from his brain injury which occurred under the “care” of UTMB for a lung infection. …
Brought 3 year old after close to 5 hours sitting here I have not seen anybody called in to the back to see a doctor. …
Mom was supposed to be transfered there from Scott & White in Temple. Somewhere UTMB lost her. Still can't find mom.
Our stay at the picu and imcu was superb. The doctors, nurses, medical techs, and all the staff were amazing.
I have been to UTMB three times for surgery..,.
The doctors and nurses we awesome
Would recommend to anyone
Post-Covid it's a little less busy I've noticed. Make sure you bring your ticket in to be validated. …
3 different nurses came to draw blood and none were able. Got told “you won’t find answers today”
Local hospital. Nationwide rating. Great students. A teaching environment. I love it.
The people here are absolutely outstanding! Top notch care and top notch facilities!
Don’t go here they are inconsiderate very inhumane how they treat their patients
An excellent regional referral center for the state of Texas.
Currently suing the Labor and Delivery Department .
If I could give zero stars, I would
Great place for your healthcare!!
Best hospital ever.
