Worse hospital ever do not take your elderly or mental health family member's here they treat they so bad had my mom hide her phone while I listened and they were yelling at her she was crying it's already been reported to administration and more actions will be taken also very upset
Got a referral for Rheumatologist. setting up an appointment was a joke. The next available appointment I was told was 7 months away. Great job putting your patients first. Absolutely horrible experience need to find a facility that gets me in this year. Lawsuit waiting to happen
This is an excellent facility. That being said it is a large building and is usually quite busy. Valet parking is available and there is a lot across the street, which is tight, but convenient. I am pleased with the care I received here and would highly recommend them.
This hospital is the best for children. I brought my son here on May 12th because his ear was very swollen. All the nurses admitted him; they were very attentive and excellent people. I was in room 5011 on the fifth floor. Truly, the best hospital I've ever seen.
My little angel got a permanent and bad body defect in this hospital. I wouldn’t go to this hospital even it is the only one hospital left in the world. We have been suffering for a long time because of this and we will have to deal with this all our lives.
I’m supposed to see a neurologist through this location and it’s a disgrace. They constantly reschedule appointments, when they do that sometimes they schedule appointments out 3 months minimum. They always reschedule due to issues they …
For a while now I have been trying to find a medical facility and team that treated me like my health actually mattered. I used to go to Hackensack Jersey shore because it was close and they would ALWAYS dismiss my concerns for proper care. …
I have been in this practice for many years and there is much room for improvement. About three quarters of the doctors are very good, but the support staff is horrible. There seems to be no care about customer service. The phone system is …
This is the worst customer service I have ever received . They give u numbers to call in case of emergency but nobody is there to answer. When the call finally goes through they put u on hold forever. My wife is pregnant n had questions for …
My 92 YO mom moved to the area a little over a year ago. I'd had a previous very good experience with Summit Medical and was hoping to have the same with RWJ Med Group. It has not been good, These are the things I found helpful at Summit …
The customer service is HORRIBLE!.. This female with no manners of education answered the call and I was in shock! Who hires this kind of people to work with doctors(?) Just to hear her voice I know her education. I told her to have a great …
I was supposed to see a gynecologist here today after waiting 6 weeks for an appointment. If you type "125 Paterson St" into Google Maps, it, for some reason, deposits you about a mile away. I called and tearfully asked for directions, and …
If I were able to give a minus star, I would. I had a 9 am appointment today (usually only takes 30 minutes) so I left my house 45 minutes before my scheduled time. Well I hit bumper to bumper traffic on Rt. 18 because of an accident and …
Call for appointment , was told doctor wanted my kid to go to Rutgers location . Was transfer by there operator to make appointment. Had to leave message. Left 5 messages over 10 days. No one returned my call. Call the lady I talk to first …
Just making a simple appointment seems to be difficult for the support staff. Seriously. 45 minutes to make an appointment for a doctor and date they suggested. I agreed to everything, made no requests and the person seemed confused by the …
I saw Dr Jammie Law in rheumatology, if only more doctors would be like her! Firstly I was running 20 minutes late since I could not find parking but because I had traveled a distance she agreed to see me even though she had already packed …
I confirmed my appointment 24 hours prior. I was told it had been changed from 1:00pm to 1:40. Not a real issue but I was leaving work early for the original time because I had a 45 minute drive. My appointment was with Dr. Penn who I …
Went in to see Dr Aditi Kanth for a breast reduction. She said she wanted to speak to my therapist (yes, therapist instead of my primary care doctor. if she would have callen my primary doctor she would have seen multiple appointments for …
I don't get all the negative reviews. There must be something wrong with you besides, of course, what you went there for in the first place. I love the doctors and medical students here. People saying they're lacking expertise, yeah duh, …
I first came here to ER back in 2015 when I was pregnant but due to bleeding suffered from a ectopic pregnancy. They doctors in ER were quick to help and probably saved my life if they had waited any longer to proceed with the operation. …
Honestly, my doctors are always super friendly and incredibly informative. Just to be clear though, always do your research first before anything, make sure your insurance covers any of the procedures they request, a lot of times they do …
Met with Two Ivy League graduates and a condescending Gastroenterologist in hopes their knowledge and expertise would assist me with a problem I have been experiencing over the past year. Not only was the staff completely unintelligent, …
Terrible, terrible experience with doctors and staff here. Doctors yelling at family members during palliative care meeting while discussing end of life for a mother because they asked a question. Traumatic experience. Staff rushing my …
We would like to express our sincere gratitude to Robert Wood Johnson University Hospital for the outstanding care, attention, and professionalism we received. Thank you for safely guiding us through the delivery and for the compassion …
Not good place. Customer service is horrible,I'm not sure about their doctors. They are terribly overbooked and not friendly. They run late on schedule but if you are 15 min late they do everything in their power to send you home …
There gyno department is the worse they reschedule ur appointments without you knowing they are absoultely rude. refuse to call you back when you leave multiple voicemails make you wait forever. They hardly answer the phone constantly …
The doctors there are terrific God bless them all but nurses and the clerks they work hard to please everyone compassionate and knowledgeable come on people no places perfect but for me I've been taking care of excellently by all the …
I give up. I've tried calling to reschedule my colonoscopy for over a week now. Either you are on hold for 30 or more minutes. Or you get transferred all over the place. I just called. Had to leave a call back #. They called back. …
Excellent service to schedule an appointment for Neurology Dpt. Doctors Waheed and Rishty are so good. They explain to you everything about your medical condition with patience and dedication. My experience was great.
I am so grateful for this team of people who are professional, compassionate and experienced! Thank you Dr. Justin Ady for giving me my life back! Thank you to the entire team! You are all amazing and appreciated!
45 mins on hold just to make an appointment. This place is a joke. Doctors are always running late and you have to pay for parking. To top it off, can’t even reach anyone because they are always short staffed
Good and clean with nice staff and people. Solve problems quickly and efficiently. Highly recommend going here for ANY type of problem. Back pain, bladder problems, etc. Best hospital I've ever went to.
I have been going here for years and it keeps getting worse they are not helpful the Doc didn’t tell me anything and was very cold didn’t answer any of my questions I’m not going there ever again
Christine in the cardio thoracic clinic was very nice, knowledgeable, and great getting us in for a last minute appointment post surgery and the front desk staff was very nice and pleasant.
Having a medical school who hires people who support political assignations draws into question the medical schools ethics and values. Do not trust your life with these people.
Valley parking supervisor Maria at 125 paterson st. She is very rude and not patients friendly- should not be at that positions dealing with patients coming to this facility.
Waited 5 months for appt. Another 2 months for tests they scheduled. No call back about results. Called and told 1st appt 3 months. I am very ill. Finding a new dr.
Everything Ok, just have to watch out for the Valet Parking, I had an Appointment was ther an hour and a half 9 dollars for the Valet. UNBELIEVABLE.
Doctors are great but I think they must get a cut from the parking garage or something. Why else would they keep patients waiting so unbelievably long
Great new doctors going to help me get back on track from my illness of double pneumonia. Along with a breathing disability from RADS.
Everyone is personable, courteous and friendly. Doctor's are knowledgeable and listened to my questions and needs. Had a great visit.
Not really sure what to say other than I'm a bit disappointed in the service my wife and I received earlier today. …
Come here at least once a year, being the nearest hospital around. I'm generally satisfied with their care.
Had a 1:00 appointment and was brought in punctually and saw the doctor and was taken care of with quality!
Lack of understanding and care. Another big medical group caring about profit instead of patients.
This hospital is a great hospital and the dr and nurses and rest of staff are totally awesome.
The Nursing staff at night are horrible very very very very horrible try not to come here
Great staff and I'm seeing to talented and wonderful Dr's who are working together.
I go here for all medical / health related issues. Everything goes well...
Great doctors very clean facility and staff are professional and friendly.
The doctor and the staff were very nice, parking across the street!
It was a completely fabulous appointment. Thank you so much!!!!!
They take really good care during delivery and hospitalization.
The expertise and professionalism is unrivaled in my experience
Have to admit, one of the best hospitals on the east coast
The doctor was very nice! Parking is across the street..
Everyone was caring and thoughtful and very helpful.
Beautiful campus with lots of options for parking.
Great doctor's and state of the art facility
They save my life bin there for a month
Courteous, professional healthcare.
Urologist Dr. Chang is excellent.
I really liked the treatment!!
My appointment was wonderful.
they take good care of her
Excellent service and Dr.
My doctors are very good
Very good hospital
The best doctors
Very good ? …
Great place
Good place
Good
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