I spent 32 hours without food or drink because I was told I would have a surgery to drain an abscess (procedure itself generally takes 30-40 mins). After all those hours I am requesting to get transferred and the head nurse is rejecting the notion. I thought NHS was bad, this is a disgrace… I’m being treated like a 3rd class citizen.
Medically and clinically very good, staff very pleasant and helpful. Site is poorly signposted and difficult to find the department you need on first visit if you're not familiar with it. Parking very difficult and quite expensive. Good selection of on-site retail outlets in the mall. Views over surrounding area are breathtaking.
The admissions unit has absolutely no idea of what customer service is. They don't switch the numbers, and then start screaming that everybody must be waiting outside "to prevent corona". People are cramping at the doors, and once you make a request, they barely move and continue chatting with the colleagues or on phone.
My experience began with great trepidation and ended with a triumphant cheer, hugely praising Prof. Uzi Yizhar, cardiothoracic surgeon, Davidson Building, 12th floor. Surgeon by the grace of God, an amazing person, thank you Prof. Yizhar ??? (in the public service, because he is not willing to work in the SRA) …
This is for Alan Yuter who was a patient in the orthopedic ward. It my pleasure and duty to call attention to the magnificent personal care given to me by the nurse Mahmood Rashbi in a very difficult situation. Mr Rashbi made a difficult situation more tolerable. He was gentle, kind, and committed.
I have nothing but good things to say about Hadassah Ein Kerem. My wife only goes here to give birth, great experience with the staff there and now, 2 days ago, I went through back surgery, due to having a split disc! Staff is wonderful, the hospital is clean and over all has been a great experience!
I lost my had high blood pressure medicine, they wanted to charge me NIS 2300 for a prescription for Losartan the most used and les dangerous than aspirin drug there is. Israel is a great country, but if this is all it has to offer its people when we come to visit then they have some thinking to do.
Horrible team, they make sure to give you the longest wait, they always make sure to take you out, and they also come to you in a criminal manner as if we are not okay. Before you come, pay attention to when you were scheduled and when you actually enter the queue. Not recommended.
Hadassah Medical Center is an Israeli medical organization established in 1934 that operates two university hospitals at Ein Kerem and Mount Scopus in Jerusalem as well as schools of medicine, dentistry, nursing, and pharmacology affiliated with the Hebrew University of Jerusalem.
The service was beyond reproach. We waited 5 hours for the oral and maxillofacial doctor and another 3 hours for a discharge letter, claiming that the doctor still hadn't written the letter, and then they couldn't find her in the hospital. In short, one big heartbreak!
For some reason, when I try to enter the Hadassah website, the page doesn't open, it says that entry is prohibited. What did I do wrong that they won't let me enter the website - a good question. The hospital itself has no complaints, just that they fix the website.
This is a city within a city, it's not clear where you need to go, there are no organized direction signs, the emergency room is atrocious, they don't know how to manage things. It's a real shame. This is the last hospital I would go to if I had to. From experience
Bus 29 goes directly to university. Security explains how to get to the Information Desk. Chagal office clerk takes 10NIS/p, takes you to univ.synagogue, puts on CD with comments (your choice of language) and leaves you to enjoy Chagall windows. Magnificent!
This hospital is extremely confusing to foreign/non hebrw speaking patients. I went there for a surgery with no information where to go. The receptionist were throughout rude and annoyed when I asked for directions. For 90 min I was sent to …
I was very disappointed!!!! The midwives were hardly ever present in the room, I could wait hours in the ward until they brought me Optalgin, the staff in the neonatal unit is very strict, and they take measurements at crazy hours. The food …
My mother was in this hospital for a short amount of time. The experience and the staff are absolutely horrible. They don't pay any attention, most of them are walking around talking about non-sense when the patients are suffering. It blows …
If I could give a lower grade I would. I just called to Hadasah from the USA to check on my father. He suffered a major life-threatening fire and stayed alive, while his apartment burned down to ashes. He is currently very depressed and I …
I arrived with my child on Saturday at 11 am, a doctor greeted us and asked why we had come and what had happened. We explained the problem and he said, "Wait a minute, a doctor will come and do blood tests." We waited for two hours and no …
I arrived at the emergency room with a spinal fluid leak, 13 hours of waiting and mental anguish, it is not possible to perform an MRI test through the emergency room, so it is impossible to understand whether the situation is dangerous, …
Bad place!! I went there with my friend because she had a sprained leg, I took a wheelchair for her, there was an orthopedic specialist there, on the page it was written that his name was a bandage on the leg but it didn't happen, when I …
Waited almost 2 years for a nose operation. They kept canceling and rescheduling... then tried to push me in last min as a private client, not giving me prices... I asked the Dr. what the price was, he said the secretary was supposed to …
Hello this is Nathan w. I care and love you my family in Holy Christ the Lord Jesus in heaven I just wanted to say you are not alone we have family in the body of Holy Christ the Lord Jesus in heaven all around the world when times feel …
For giving birth the place was clean, the staff was overall friendly, the rooms are spacious and the parking/food/Shabbat accommodations are pleasant. The ER is a nightmare and they take you from one room to another and no one knows the …
A very professional place, and if I talk specifically about the Davidson building, then the place is also very beautiful and well-kept. I encountered excellent treatment, horrible treatment, and mediocre treatment. In other words, don't …
Although the building looks nice from the inside and there are indeed excellent doctors, none of this is really worth it with the management behaving the way it does. Most of the nurses there have been sulking lately, and in general the …
The telephone customer service is among the worst in the world, there is no response in the departments, the switchboard waves you away like a fly without giving you a response, hours waiting for a response in psychiatry and there is no …
I just was trying to call for an appointment for a surgery and the representative on the call was so annoying. She started speaking in English and in the middle of the conversation wanted me to start speaking Hebrew ( I felt like she is …
Amazingly clean and well run hospital. Visited three times. Before, during and after a friend's surgery. The pre op visit was efficient and informative. The surgery was accomplished expeditiously and the patient could be visited in the …
As a Jew, as a guest of the country from the USA and as a patient of the hospital, I have to say I am embarrassed by the incompetence of this hospital. It is pertinent that I also mention that I am a certified public accountant who has …
I would like to thank the clerk/secretary at the cardiology clinic at Hadassah Ein Kerem who showed a high sense of service. When she noticed the distress I was in, she promised to take care of my personal problem. I was skeptical, but …
A world-class university medical institution, Hadassah has achieved a global reputation for excellence in caring and curing. It is distinguished by its innovative approach to complex medical problems and the cooperative efforts of its …
Pretty horrific all around experiences during my many (unfortunately) arrivals in their/your ER's. Was placed on a trolley in the hallway, under full-blasting air conditioner, where people come and go continually for over 8 hours. The …
It's just a shame. I had to see a gynecologist because of severe pain and waited in line for more than seven hours (I arrived at 11:30 on Friday morning). All of this because the doctor didn't have any equipment in the room. This only …
A professional hospital that also includes a university, it has several inpatient buildings, the most luxurious of which is the Davidson Building, which is truly a hotel. It also has an old building that is currently used mainly for …
A relative underwent surgery and was hospitalized in the A' surgical ward in the new Davidson building. The professional level of the staff was very high. It is advisable to have a family member accompany the patient and check what …
We arrived for surgery for my mother, I must say that we were shocked by the extremely poor level of cleanliness. In the bathrooms, in the coffee corners, on the way to the operating rooms. Shock. This is a hospital, what have you got.
Five stars were given to the conditions in the new hospital tower.
A very spacious room for a couple or a single. The double room also has an independent space compartment that includes, of course, a bed with all the equipment …
This hospital is against any non israeli patient. We had the worst experience here. I filed multiple complaints and no one ever got back to me and their website will not accept a passport number when filing a complaint. …
One of the largest hospitals in the Middle East, located on the outskirts of Jerusalem, and considered a very high-quality medical center.
The Hebrew University School of Medicine is located in the hospital and its …
Excellent staff and excellent hospital!! But unfortunately
We were hospitalized for a week and I felt in the middle of Gaza. Several times Arabs threw words at me like "get out of here" and made clear gestures with …
I was there with my mother in the emergency room,
The attitude and service was bad, we waited there for over 9 hours for no good reason, they only did a blood test and sent us back and we didn't even get the …
Messy place, no intention, double waiting at reception,
There is a high turnover of employees, due to cheap pay for employees.
There are no faucets in the showers............., everything is old and outdated …
A week ago I took my wife Leah Shevah to the ER due to abnormal blood tests and also with extremely high calcium! I must say that I was most moved by the dedicated, professional and humane work of the team! …
The treatment was very respectful and pleasant, and I noticed a particularly high level of cleanliness in the hospital.
The cleanliness creates a quiet and pleasant atmosphere, and even the smell in …
I think they saved my life. Jerusalem doctor sent me there not knowing what my problems. Lucky young American doctor thought was dehydration. Was correct 20 years later still alive. Thank you
Three years ago we went to this hospital and it was just perfect from the emergency room to the exit. Today I went back to give birth there again and look how many stars I gave them..... …
Hadassah Maternity Department - Recommend not to go near!!
We arrived for a pre-birth tour and were impressed. In reality, half of the things said on the tour, in reality do not happen. …
I have given birth to two children there in the past and was very pleased with the treatment and the staff.
I arrived this week for an abortion after making an appointment and arriving …
Good hospital, amazing obstetrics team.
The low rating is because the security staff simply screamed at a woman in labor who, due to a misunderstanding, took the baby out of the ward. …
I had an EEG in Beit Shemesh two months ago. I just called to get the results
They either didn't answer me at all or referred me to another book and only after a few days of calls …
There are no words...
We had a relatively quiet birth (we knew in advance that this would be the case) The medical team was aware of the situation. They gave all the medical and …
I arrived at Sharp,
and I have never encountered such empathetic and kind people. It was a receptionist named Mather Jerry. I arrived and was told that the cash register did not …
I came to heal pain through the pain clinic. 1300 NIS.
I received an injection in my shoulder under a mirror. From that day on, they completely forgot about me. …
This is one of Israel's largest (academic) hospital complexes. When arriving for the first few times, best do your homework in terms of where you're headed.
Went for a doctor's appointment. Difficult to find the offices, but its pretty nice. The food court selection isn't too bad. I would go back again.
Review of the Children's Department – ??Hadassah Ein Kerem
The rooms in the department are very old and not maintained. The curtains are …
A difficult and foreign experience in the maternity ward
I would like to share a challenging and unpleasant experience that I had in the …
The nursery staff is tougher than a prison sergeant.
My daughter gave birth there and her husband was out shopping and running errands, …
I will only share about the parking issue.
First of all, if you arrive after 8 o'clock, do not expect there to be hospital parking. …
Worst hospital in the country, no lines, no telling what's going on, waiting two hours for a CT Scan and no one giving any direction
A professional, humane and experienced team with respectful treatment, a clean hospital. If you need anything, it's only here.
The staff is amazing!
From the reception office to the nurses to the doctor.
The problem is the parking - a catastrophe!! …
We were at Tel Hashomer for urgent eye surgery (referral for surgery within 24 hours)
The attitude there was shocking!! …
The Most Caring Medical Staff in the world ...
All Doctors are highly experts, professional but before that Humans....
An excellent hospital ???.
But as all the other hospitals,
We should wait too many hours in the Emergency Room? …
Please provide blood and instruments please they are coming to hospital please thank you for your help and support
A wonderful pre-surgery clinic with lovely and helpful people, everything is done with pleasantness and calmness.
DO NOT GO TO THIS HOSPITAL
I had a PET/scan and was promised the report the next day. A week later, still …
emergency room is way overcrowded whenever I have been there. no one answers the phone to help you in English
We are ?tefan Stan friends, we love him so much, please takes care of him, big respect from Romania ?? …
Mark Shahan windows in Hadasa Ein-Carem. Very impressive. A must monument for every turist in Israel!
The doctors in the ER didn't know that giving paracetamol to a person with hepatitis was not good. …
Had my operation in last Thursday. Get home on Friday. No pains at all!! Any!!! Bravo Doctor P.
Mr. Joshua we tanck you and state of Israil for saving our champion Stefan the best ????? …
Great hospital but it needs to take care of the children's area, playgrounds are very dirty
Parking difficult and expensive, lack of directions inside hospital to find departments.
Very good medical treatment. Very problematic parking especially for handicapped.
this is the hospital I gave birth to my daughter, very thankful thanks God
Amazing doctors at the hospital. Let's hope we only get there on holidays.
Like a 5-star hotel. Doctors and personnel the best I've experienced
Be aware. This place is a scam. False advertising on their website.
Rang this number and the hung up before I had finished speaking
Very good professional, although PARKINGIS VERY EXCPENSIVE!!!!!
Really professional doctors. They were welcoming and friendly.
A big medical centre . Good signs and helpful information desk
Worse place ever! Don’t you ever never try to go there!!!
Congrats for Stefan Stan Best rugby player in Romania!!!!!
The best and most comprehensive medical center in Israel!
Great doctors and really nice. See pictures.
Great Hospital , Super professional Teams.
These Jewish doctors are second to none.
Very professional s and caring staff.
Constantly renovating and improving
Theres a lot of mean staff workers
Good people with kind attitude.
Nice place in palestine ?? …
Large campus with a mini-mall
One of the best in the world
Stained glass , Marc Chagall
Special doctors and staff!
It's clean and profession
Best Jerusalem hospital
Great friendly staff.
Excellent health care
Much professionalism
Beautiful hospital
great stuff
Thank you
bad
Ok
