If only i could give them a zero rating. Went to their ER after i got heavy chest and shortness of breath only to get more stress with their staffs. If i wouldn’t call them from time to time the doctor wouldn’t attend to me and my lab results immediately. And the behavior was like they didn’t have proper educational attainment.
It's a bit of a hassle at the laboratory, I have a request for urinalysis when I go to the laboratory I need to go to the 5th floor to get encoded then I get a number and wait to be called.. unlike before, I just show it at the lab counter then pay at the cashier.. it's really a hassle to go up to the 5th floor just to get encoded.
Not good! I was disappointed because the first time I came here for prenatal care, when I was more than 5 weeks pregnant, the doctor told me to come back in two weeks if there was no pain in the stomach, didn't check at all and told me to leave and pay 800p for the fee! amazing, in just a few minutes ask me! like stealing money
small clinic rooms, narrow hallways, broken elevators, not wheelchair user friendly. staff are rude unless given tips. so hard to make appointments since secretaries of the doctors do not respond to inquiries. website schedule is not updated also so you'll never really know when the doctor will be in.
I’m a Cocolife HMO cardholder, and I’d like to commend and recommend this hospital for its smooth and efficient process when it comes to consultations and laboratory procedures. My cardiologist, along with the entire staff, has been approachable, professional, and friendly throughout my visits.
Metropolitan's healthcare system would be okay but they charge you for things you didn't even get. We didn't get other things written on the bills, and the nurses in the ER are hard to call. The blood is backflowing in the IV line, no one is coming, and the nurse call system isn't working yet ? …
Not a top notch hospital in Metro Manila. Equipment are a little bit dated. Parking lot building ramp is terrible. You barely have enough room to maneuver a car through the ramp. You will regret it if you drive a big SUV to this hospital. Hospitalization cost here is also no reasonably priced.
As of the moment posting this, All THREE telephone lines are down, not a single emergency line as a backup AND the online service for the hospital isn't even remotely helpful. How do you expect people to inquire properly if ALL lines aren't working? You should invest in more telephone lines.
The Lobby is nice, but that's it. The ICU staffs and doctors are very noisy, and they bathe their patient at 2AM, when it is very cold. Also patients should never pass away on weekends, cos they would not allow to check out the body. Reason? No one in the accounting to file clearance
The facilities are quite old. It may be a hospital that is catching up with the likes of St. Lukes and Medical City recently, but being a neighborhood hospital to the people living around the area, the quality of service should still be maintained to keep the patients' trust.
Might be a little pricey for some but all that the patients need is well provided aside from the skilled licensed Doctors and Nurses executions of their best medical practices. It can be accessed through Jose Abad Santos Avenue Corner Mayhaligue St and through Masangkay St.
Hospital is really really bad, power outage, broken elevators, room are small and dirty, air conditioning is not cold, very narrow foothpath, the list goes on. Can be mistaken as a public hospital. Some of the nurses are nice and some have no care attitude.
I was confined for Tonsillectomy, I was really glad to be assisted by Mr. Ding Caber in admitting dept. He was very friendly and accomodating. He even assisted us to our room because there was no one to assist maybe because it was late at night. Good Job!!!
WORST HOSPITAL for EMERGENCY SITUATIONS. I saw that my mother had a lot of blood, they couldn't take care of us and they said they still needed to fill out a form. The patient was going to die, they didn't care at all. This hospital should be closed now.
My mother was confined for covid for 3 weeks. I would get threatening messages to top up my deposit with 24 hours or my mother won't be given her medication and food! Even to the last day before her discharge, I was warned to again put in …
The hospital that looks like money. The treatment here seems prepaid. Deposit required, if your deposit is consumed while you are confined, you will be harassed to add more, otherwise, they will stop giving medicine. We can't do anything if …
Service is very poor, facilities and equipment are poor, old, and not well-maintained. They have more elevators than other hospitals but all were very slow. What would happen for patients in life-threatening emergencies? We were only forced …
My sister and husband both contracted COVID just last week. They were admitted Aug 4 and Ayg 5 respectively. My sister is in good health and hubby has underlying conditions. The caregiver were good. The attending physician were not in their …
Many of the doctors at the hospital are of Chinese descent and speak Mandarin, and given the presence of Chinese signs, it's likely that many Chinese patients come here. Here's my personal experience: doctors generally require appointments, …
Can't say enough negative things about this place. Unprofessional staff, very, very difficult to get around. Unclear instructions about getting results, no ability to get results via a portal or email, you must show up in person and wait in …
Our ER visit was an 8-hour nightmare with zero sense of urgency from staff. We constantly had to follow up just to get updates. Multiple personnel asked intrusive questions completely unrelated to the patient's condition. Looking back, this …
Good day . As no walk in policy . You can call via trunkline and connect to their clinic .This hospital is very helpful for those who have a health card just like me . I was in the gastroenterology and even though it is my first time to go …
The Metropolitan Medical Center is one of the hospitals that gives a relaxed and comfortable vibes for a hospital. They have a wide range of doctors accredited by different health insurance or HMO,however as of this writing, Maxicare is no …
Went to Metropolitan ER. Was given medicine on nausea and was prescribed meds for headache and... allergy? (Benadryl which is said to make me sleep since my heart rate is at 110 to 120s and I should just sleep it off, apparently). Got sent …
YOUR EMERGENCY IS TOO LONG! THAT'S WHY WE WENT TO SOMEONE WE KNOW BEST OKAY BUT IT'S NOT POINTLESS!! YOU WILL DIE FIRST BEFORE YOU ARE TAKEN CARE OF, THE NURSES ARE JUST GOSSIPING. YOU WILL BE WASTING YOUR TIME ON THE POINTLESS THINGS THEY DO.
WORST HOSPITAL EVER, YOU WILL DIE HERE BECAUSE THEY WILL NOT TAKE CARE OF YOU IMMEDIATELY THEY WILL QUICKLY PASS ON PAYMENT, THEN THEY WILL MAKE YOU WAIT WHEN THE HMO IS PLACED, YOU WILL BE FORCED TO CASH OUT, BECAUSE THAT'S WHAT THEY WANT …
This was once a trusted hospital. Not anymore. Some nurses who were there when my mom was in the ER were so rowdy, noisy, annoying and arrogant, no compassion, brutal, never minding that some people in pain needed serenity. No respect for …
In emergency area, there were 3 staffs who approached us and asked us three times what was happening to the patient. Should the doctors/nurses be recording what has been shared and discussed already? Also, chief complaint wasn't treated. …
I had my lapchole here.The Op Room is like cerebro! i was in awe when i entered it. There are old and new buildings here. i was confined prior surgery to the old building but had my recovery in the new building w/c is so clean and so good …
Jan 5 Sunday night, 23:56: I rushed Kia to Metropolitan Medical Center. I took her to the ER because she was writhing in pain from her stomach to her back. I gave her a needle and a pain killer. Blood was taken. Findings, gallstones, The …
The worst hospital I have been to. If you can go to other hospitals, just opt to do so. I don't recommend coming here. Bad service, unfriendly staff, super expensive hospital, not allowing the patient to get a copy or see the results. If …
I was rushed to ER due to highblood pressure, palpitations, shortness of breath and chest pain. Good thing i have HMO to cover up all the expenses. Doctors and nurses in ER are very accommodating, and all staffs are kind-hearted and they …
We came from another hospital, he didn't get better there so we decided to transfer to another hospital, this wasn't our first choice, but when we took him in the ambulance here, our doctor suggested that we go to the hospital because he …
???????? metropolitan medical center is a reliable hospital in manila with complete facilities and a wide range of medical services. the doctors are professional and attentive, and the location is very accessible. however, some processes …
This has been our go to hospital for our check-ups and other concerns for years as this is the nearest from our house. The pieces of equipment and facilities are relatively old. Consultations take forever to finish as doctors are always …
If it's an emergency, don't go to the ER. The people who work there are so chill that you think it's not an emergency, then every time you go there's a 2k charge. It's okay to charge like that if you see the employees have an urgency to …
Hospital: The hospital had been around :) the facilities are a bit old (90ish vibe), but are comfortable. Based on my hospital confinement a few years ago, it was adequate (only part I didn't like was the layer of plastic on the bed but …
Being born here in this hospital, such a disappointment. For the past 30 plus years, still no improvement. Old school handling of paperworks as if no technology exist. Tama mga reviews dito, no flow of order. Such inconvenient hospital. …
If we weren't able to tranfer to another hospital we could've died. We stayed in the hallway of the emergency room for 14 hours, from 15:00 to 5:00 the next morning. We were moved to a tent where it was so hot and our bed wasn't even a …
August 14, 2022, I gave birth to my first child.. we moved to the charity of metropolitan hospital in Masangkay, my bill is 80k .... 20k coverage by Phil health, but I paid 60k to the charity because I had a cesarean section.... I will …
Everyone is very kind, polite and patient. Friendly staffs. They attend to your needs immediately. Excellent service! They do their tasks in a swift. I feel that my life/health is in good hands if I choose this hospital. Thank you for …
Shocking! Avoid this hospital or at least make sure the doctor is someone you know who is responsible and knowledgeable and at least have sympathy to patients. Not a good experience from staff to doctors. My father died here in their …
I have bad experience the employee doctor this hospital,the gyn sonologist are very rude doctor that I ever met.i am paying too expensive because I'm pregnant with twin I got a cough that day,and the doctor yelling me that I am very …
Dr. Nanneth Tiu is no longer accredited at Cocolife but it is not updated on the website and the clinic hours are also wrong because it says it will arrive at 1pm. Then his secretary is very rude, he says that he is an ugly mother.
one of the worst hospitals in manila, the process is very confusing, the doctors and nurses are also incompetent. The doctors and hospitals look like they want money, they will not treat you here then there are hidden charges.
THE SERVICE IS VERY SLOW, knowing that you are already in the ER and what you really went for was a CT Scan, it seems like they deliberately made you arrive at 5PM TO PAY AN additional 2,500 for “STAT-fee” …
Great hospital in terms of health care and quality of Health professionals. it has decent restaurants located at the ground level. the only downside of this location is that it has limited parking spaces.
Not recommended. Quite the old school hospital where doctor's are casually late for 2 hours. Parking is horrendous. And the fees are very high. If you have the choice, choose a different hospital.
Poor service and the worse medical experience I've ever experienced.
Your money rather than your health is their concern.
If you have no money,don't come here.go to public hospital or clinic. …
Just read the horror experience other went through this hospital. Its like that in real life but a lot worse. Haist. If you want to die because they refuse for the care and medication. Go here.
The doctors there are great, especially the billing expert who is a DOCTOR!!!
I had a Bad experience
For a nasopharyngeal biopsy alone, my HMO is gone plus philheath and the pain is …
One of the best looking hospitals in the philippines! Poor choice of location though, bambang has a high population of squatters and muggers. Still a good-looking hospital. 5 stars!
My brother had a bicycle accident that fractured his left hand. He was rushed here at 6:30 am and the first thing that was said to us was "Wala pang doctor, maaga pa kasi." …
Scenario 1
Cant book an ambulance in all hospitals in the metro. Ran to metro because its the nearest hospi where I live. They declined emergency care dahil need daw ng …
We went here last May 7, 2025 around 2:00AM for an emergency case as my partner got his hand fractured. We got assisted around 3:00AM (so we waited for an hour) …
Uncaring and arrogant personnel. Been here in USA for six months now, never yet encountered such people. Not going back to this hospital I'n manila Chinatown again!
Based on my experience, most of the personnel are approachable and willing to assist. They might not be perfect but for me I would still recommend this hospital.
all i can say is nothing is important than health. the emergency is just a sign, not that emergency really. wait for almost 6hrs before the doctors come......
No urgency in the ER almost 4 hrs before IV was put in. To think we were still in pediatrics. It wasn't full, only 2 patients. Never again with this hospital
Doctors are always late! Knowing their patients queue and no senior/priority lane! These people could contract Covid-19 while waiting for several hours! …
What a lovely Clinic and people if all Clinics were run like this life would be a better place thank you to all the staff for their kindness and expertise
Had a very bad experience with their Emergency room service.
The lack of urgency, communication, and proper patient care in the Emergency …
Dirty. Unmaintained and outdated basic hospital facilities.
The services are so slow from the medical staff to the doctors. They get to …
Patient's room CR is so dirty that you'll have a heart attack using it, toilet seats are gone, they don't even have shower curtain. …
An absolute Horror Hospital!
The staff is unfriendly and the amenities are terrible.
The rooms are full of mold and insects. …
private hospital but the staffs' attitude can be compared to public hospital. Expensive hospital but cheap staffs.
The hospital is ugly, the staff is already cursing, and their dermatologist doctor, Janelle Cuaso, is useless.
No urgency in ER.
Everything takes so long or is this the norm in our country.
Inexperienced staff. …
I'm Japanese.
While traveling in Manila, I was taken to the hospital by ambulance with food …
Best doctors..
Friendly nurses..
Approachable staffs in billing..
Specially mr. Cris Licuanan
Private hospital in Manila, good location, clean and they have helpful and attentive staff.
They do not offer animal bite! Maxicare not supported. Went to ER,was advised to go to UST.
Great hospital and good professionals (this is coming from someone who hates hospitals).
Convenient and accessible. Houses medical experts and professionals. Service is good!
Good hospital. Kind and attentive doctors, nurses and aides. Good location also.
The refund is such a hassle because we were discharged last year in March 2021.
is it legal to pay doctors charges?! the one doesn’t declare to your bill??
Best doctors and friendly nurse though the management sometimes are not good.
Christmas is here at MMC though cleanliness is lacking on some rest room.
My FATHER IS DOCTOR IN METROPOLITAN IS NAME DR.VINCENT GOUNLONG SA HEART
A popular hospital specially among the Chinoy community of Binondo.
outdated hospital practices.. outdated facility.. slow lab works
Dr. Rhommel Natividad was very rude, and was not very helpful
Highly recommended si dr. Willie Hao. He's nice and kind.
Excellent Healthcare and Medication but its not cheap :)
Doctors are very responsible person, very friendly nurse
Good flow of service. No fuss, and great doctors too
I really love the way they treat the patient..
Competent healthcare from reliable physicians
A hospital with all care provided. Love it.
huge bill and difficult admin to deal with
?710 for a medical certificate is absurd.
Best doctor and friendly nurses ???? …
List of all available Cardiology Doctors
MetroMed no longer covers Maxicare.
Best Doctor. PWD friendly hospital.
Best Doctors and friendly nurses..
Friendly nurses and best doctor
Good doctors bad facilities
Best Doctors and Nurses! :p
Expensive, poor service
Very unprofessional.
The place is huge!
ER not recommended
No coordination.
Ate krisssttasss
best doctord
Great find
Organized
Secret
