I spent 32 hours without food or drink because I was told I would have a surgery to drain an abscess (procedure itself generally takes 30-40 mins). After all those hours I am requesting to get transferred and the head nurse is rejecting the notion. I thought NHS was bad, this is a disgrace… I’m being treated like a 3rd class citizen.
Medically and clinically very good, staff very pleasant and helpful. Site is poorly signposted and difficult to find the department you need on first visit if you're not familiar with it. Parking very difficult and quite expensive. Good selection of on-site retail outlets in the mall. Views over surrounding area are breathtaking.
The admissions unit has absolutely no idea of what customer service is. They don't switch the numbers, and then start screaming that everybody must be waiting outside "to prevent corona". People are cramping at the doors, and once you make a request, they barely move and continue chatting with the colleagues or on phone.
My experience began with great trepidation and ended with a triumphant cheer, hugely praising Prof. Uzi Yizhar, cardiothoracic surgeon, Davidson Building, 12th floor. Surgeon by the grace of God, an amazing person, thank you Prof. Yizhar ??? (in the public service, because he is not willing to work in the SRA) …
This is for Alan Yuter who was a patient in the orthopedic ward. It my pleasure and duty to call attention to the magnificent personal care given to me by the nurse Mahmood Rashbi in a very difficult situation. Mr Rashbi made a difficult situation more tolerable. He was gentle, kind, and committed.
I have nothing but good things to say about Hadassah Ein Kerem. My wife only goes here to give birth, great experience with the staff there and now, 2 days ago, I went through back surgery, due to having a split disc! Staff is wonderful, the hospital is clean and over all has been a great experience!
I lost my had high blood pressure medicine, they wanted to charge me NIS 2300 for a prescription for Losartan the most used and les dangerous than aspirin drug there is. Israel is a great country, but if this is all it has to offer its people when we come to visit then they have some thinking to do.
Horrible team, they make sure to give you the longest wait, they always make sure to take you out, and they also come to you in a criminal manner as if we are not okay. Before you come, pay attention to when you were scheduled and when you actually enter the queue. Not recommended.
Hadassah Medical Center is an Israeli medical organization established in 1934 that operates two university hospitals at Ein Kerem and Mount Scopus in Jerusalem as well as schools of medicine, dentistry, nursing, and pharmacology affiliated with the Hebrew University of Jerusalem.
The service was beyond reproach. We waited 5 hours for the oral and maxillofacial doctor and another 3 hours for a discharge letter, claiming that the doctor still hadn't written the letter, and then they couldn't find her in the hospital. In short, one big heartbreak!